Strategic BD Director - Retail & Destinations

Staffline; Greater London; Hybrid; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Company pension scheme

Holiday entitlement

Employee Assistance Programme

Laptop, mobile phone and ongoing dev.支

Job summary

Staffline is seeking a Business Development Director in London to lead the Retail & Destinations sector, driving growth through strategic sales, high-level client engagement and multi-site opportunities.

You will shape sales strategies, manage tenders, and negotiate terms with executives while coordinating mobilisation and delivery with internal teams. Hybrid role with regular travel across the UK & Ireland.

Qualifications

• Proven experience originating and closing complex, high-value or multi-site business opportunities.
• Strong understanding of cleaning operations, labour-led costing models, TUPE, mobilisation and service delivery.
• Knowledge of health & safety, sustainability and operational compliance requirements.
• Excellent consultative sales, negotiation, presentation and relationship management skills.
• Experience managing sales pipelines, CRM systems and forecasting processes.
• Strong commercial acumen with experience assessing margin, contract risk and pricing strategies.
• Ability to influence and lead cross-functional teams without direct authority.
• Excellent written and verbal communication skills with credibility at executive level.

Responsibilities

• Develop and execute a sales strategy for the Retail & Destinations sector, identifying new business opportunities and driving revenue growth.
• Build and maintain relationships with key decision-makers across retail, leisure, visitor attractions, shopping centres and destination venues.
• Generate and convert new business through networking, referrals, industry events and targeted business development activity.
• Lead client meetings, site visits and solution development, creating tailored service proposals that meet customer requirements.
• Manage the full tender and bid process, working closely with operational and commercial teams to ensure competitive and deliverable solutions.
• Negotiate commercial terms, secure contract awards and support successful mobilisation and implementation.
• Maintain an accurate sales pipeline, CRM records and revenue forecasts, ensuring delivery against KPIs and growth targets.
• Act as a sector specialist, providing market intelligence, competitor insight and supporting marketing and brand awareness initiatives.

Skills

Business development

Sales strategy

Client relationships

Negotiation

Tender management

Forecasting & CRM

Tools

CRM systems

Job description

Staffline is seeking a Business Development Director in London to lead the Retail & Destinations sector, driving growth through strategic sales, high-level client engagement and multi-site opportunities.

You will shape sales strategies, manage tenders, and negotiate terms with executives while coordinating mobilisation and delivery with internal teams. Hybrid role with regular travel across the UK & Ireland.