Strategic BCDR & Insurance Manager

ASOS.com; Greater London; Hybrid; GBP 80,000 - 110,000; Full time

Benefits offered by this job

Employee discount (ASOS)

Employee sample sales

25 days paid annual leave + extra day

Discretionary bonus scheme

Private medical care

Flexible benefits allowance

Learning and development opportunities

Job summary

ASOS is seeking a Business Continuity & Insurance Manager to strengthen how we prepare for, respond to and recover from disruption. You’ll lead a refreshed BCDR framework, manage the Group Insurance cycle, and engage with diverse teams across Technology, Supply Chain, Customer and Finance to embed governance and resilience into our fast-paced global business.

You’ll work closely with brokers, insurers and internal stakeholders to drive clarity, controls and practical risk guidance, while

Qualifications

• Significant experience in business continuity, disaster recovery, crisis management or resilience.
• Experience shaping or leading a business continuity programme in a diverse setting.
• Professional qualification in risk, insurance or governance (advantage).
• Strong risk and controls awareness.
• Strong negotiation and influencing skills.
• Excellent stakeholder management and communication.

Responsibilities

• Define and embed a refreshed ASOS approach to BCDR, connecting continuity, disaster recovery and crisis management into a group framework.
• Oversee and manage the BCDR framework cycle, refresh assessments, coordinate reviews and testing activities.
• Collaborate with Technology, Supply Chain, Digital Product, Customer, Finance, People, Legal, Procurement and others to align recovery objectives and testing.
• Advise on runbooks, playbooks and recovery plans and ensure governance and resilience objectives are met.
• Own the annual Group Insurance cycle, coordinating with brokers and insurers and internal stakeholders.
• Serve as a key contact for insurance queries, claims and project support across the business.
• Improve insurance processes and drive a stronger control and resilience environment.
• Mentor the Senior Risk Analyst and support assurance and risk management responsibilities.
• Support incident and crisis management activities including post-incident reviews and lessons learned.
• Provide training on resilience, insurance, risk governance and controls with practical recommendations.
• Help shape team strategy and roadmap, exploring AI, data analytics and automation within insurance and BCDR.

Skills

Business continuity

Disaster recovery

Crisis management

Operational resilience

Stakeholder management

Negotiation

Communication

Education

Risk/insurance/governance qualification

Job description

ASOS is seeking a Business Continuity & Insurance Manager to strengthen how we prepare for, respond to and recover from disruption. You’ll lead a refreshed BCDR framework, manage the Group Insurance cycle, and engage with diverse teams across Technology, Supply Chain, Customer and Finance to embed governance and resilience into our fast-paced global business.

You’ll work closely with brokers, insurers and internal stakeholders to drive clarity, controls and practical risk guidance, while