Strategic Accounts Director – Pharma SaaS Growth

Instem; Stone; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Flexible working

Development & opportunity

Private medical (optical & dental)

Matching contributory pension

25 days leave + public holidays + buy&

Life insurance

Referral scheme

Employee assistance program

Benefits hub

Job summary

Instem, a global provider of SaaS solutions for drug discovery, seeks an Account Director – Strategic Accounts in Stone, UK. Hybrid work with 2 days onsite.

You will own a portfolio of strategic accounts, engaging across scientific, operational and executive stakeholders to drive meaningful transformation and outcomes. The role requires a track record in enterprise software sales, complex deal cycles, and expanding customer value within pharma and CRO environments.

Qualifications

• Extensive experience in enterprise software sales or strategic account management.
• Proven track record in complex, multi-stakeholder environments.
• Experience with pharma/biotech/CRO sectors and regulatory context.

Responsibilities

• Set the direction for strategic accounts with a clear understanding of customer operations.
• Lead with insight across scientific, operational, and executive stakeholders.
• Create and progress high-value opportunities by linking Instem capabilities to outcomes.
• Manage complex deal cycles and guide stakeholders to defined, high-impact outcomes.
• Expand Instem’s role by driving improvements in data integrity, workflows, and compliance.
• Coordinate internal teams to deliver successful outcomes and measurable objectives.
• Ensure ongoing value realization by maintaining close customer engagement.

Skills

Enterprise software sales

Strategic account management

Stakeholder management

Cross-functional collaboration

Ambitious and self-driven

Job description

Instem, a global provider of SaaS solutions for drug discovery, seeks an Account Director – Strategic Accounts in Stone, UK. Hybrid work with 2 days onsite.

You will own a portfolio of strategic accounts, engaging across scientific, operational and executive stakeholders to drive meaningful transformation and outcomes. The role requires a track record in enterprise software sales, complex deal cycles, and expanding customer value within pharma and CRO environments.