Strategic Account Manager, Building Services & M&E

UBT; Morley; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Performance bonus

Free onsite parking

Flexible working hours

23 days holiday + bank holidays

Modern office facilities

Technical product training

Job summary

UBT in Morley (Leeds) is recruiting an Account Manager to own an established portfolio of around 250–300 customer accounts. You will build strong relationships, identify opportunities to increase account spend and drive growth across technical building services and M&E products.

Working with technical specialists, you will act as the commercial relationship lead, ensure excellent support throughout projects, and follow up quotations to maximise conversions.

Qualifications

• Proven account management experience with responsibility for customer growth.
• Consultative, solution-led approach to selling.
• Strong relationship-building and stakeholder management skills.
• Excellent follow-up discipline and attention to detail.
• Experience managing opportunities through CRM system.

Responsibilities

• Build and maintain strong relationships across an assigned portfolio of customer accounts.
• Develop account growth strategies to increase customer spend and profitability.
• Identify cross-selling and upselling opportunities across products, technical services, and off-site solutions.
• Follow up quotations, enquiries, and project opportunities to maximise conversion rates.
• Work closely with technical colleagues to identify and qualify opportunities requiring specialist support.
• Conduct regular account reviews and maintain strategic customer engagement plans.
• Accurately manage customer activity, opportunities, and pipeline progression through the CRM system.
• Gain insight into customer projects and identify opportunities to expand the business' involvement across key accounts.

Skills

Account management

Relationship building

CRM experience

Commercial acumen

Industry knowledge

Tools

CRM software

Job description

UBT in Morley (Leeds) is recruiting an Account Manager to own an established portfolio of around 250–300 customer accounts. You will build strong relationships, identify opportunities to increase account spend and drive growth across technical building services and M&E products.

Working with technical specialists, you will act as the commercial relationship lead, ensure excellent support throughout projects, and follow up quotations to maximise conversions.