Strategic Account Manager, Aerospace & Defence

Select Talent Group Ltd; Basingstoke; Hybrid; GBP 35.000 - 55.000; Vollzeit

Zusammenfassung

Select Talent Group Ltd. is seeking an Account Manager for the Aerospace & Defence sector.

This hybrid role focuses on owning a portfolio of existing customers, building strong relationships and driving growth across engineering, procurement, production and sales teams to meet commitments. You will lead customer discussions, coordinate internal teams, manage pricing and contract renewals, and travel within England to meet clients and support project delivery.

Qualifikationen

• Proven account-management experience in technical manufacturing.
• Experience with aerospace, defence, industrial or medical sectors.
• Strong communication and negotiation skills.
• Ability to manage multiple accounts and projects.

Aufgaben

• Act as the main point of contact for assigned customers, building trusted relationships with technical, procurement and commercial stakeholders.
• Develop a detailed understanding of each customer's business, products, programmes and future requirements.
• Lead regular customer meetings, on-site and remotely, to review performance, discuss live projects and identify opportunities.
• Take ownership of customer issues, coordinating internal teams to agree actions and keeping customers informed through to resolution.
• Clearly communicate customer requirements, priorities and technical expectations to engineering, procurement and production teams.
• Monitor account performance across delivery, quality, service and commercial objectives, addressing concerns proactively.
• Develop account plans that support retention, strengthen relationships and generate profitable growth.
• Identify new projects and opportunities to introduce additional manufacturing and supply-chain services within existing accounts.
• Lead pricing discussions, contract renewals and proposal development, supported by relevant internal stakeholders.
• Work closely with the external sales team to support new opportunities and ensure a smooth transition into account management.
• Maintain accurate CRM records, account forecasts and updates on customer activity.

Kenntnisse

Account management

Client-facing

CRM experience

Pricing & contracts

Stakeholder management

Cross-functional collaboration

Travel willingness

MS Office

Engineering liaison

Tools

CRM systems

Microsoft Office

Jobbeschreibung

Select Talent Group Ltd. is seeking an Account Manager for the Aerospace & Defence sector.

This hybrid role focuses on owning a portfolio of existing customers, building strong relationships and driving growth across engineering, procurement, production and sales teams to meet commitments. You will lead customer discussions, coordinate internal teams, manage pricing and contract renewals, and travel within England to meet clients and support project delivery.