Strategic Account & Growth Manager

Bluetownonline-Ltd; Greater London; Hybrid; GBP 35,000 - 54,000; Full time

Benefits offered by this job

Therapy platform access

Book Club

Free sanitary products

Job summary

Carbon Global is seeking an Account Manager to join their growing team in London. You will represent clients, develop relationships and set up high-level appointments, with a strong emphasis on collaboration with the Client Success Manager and Team Assistant.

This role is hybrid, requiring presence at the Farringdon office at least two days per week. You will manage outreach, keep timelines, and ensure meetings are well-qualified.

Qualifications

• Experience in managing and nurturing client relationships.
• Strong organisational skills and attention to detail.
• Proficient with CRM tools and contact management.

Responsibilities

• Represent the client in a professional manner and nurture relationships.
• Book meetings, manage scheduling changes, and ensure qualified meetings.
• Prepare briefing notes and support client strategy with campaigns.
• Collaborate with CS and team to deliver high-quality service.
• Maintain CRM records and respond to emails promptly.

Skills

Relationship management

Client communication

CRM systems

Proactive problem solving

Google Workspace / MS Office

Tools

HubSpot

CRM systems

Job description

Carbon Global is seeking an Account Manager to join their growing team in London. You will represent clients, develop relationships and set up high-level appointments, with a strong emphasis on collaboration with the Client Success Manager and Team Assistant.

This role is hybrid, requiring presence at the Farringdon office at least two days per week. You will manage outreach, keep timelines, and ensure meetings are well-qualified.