Strategic Account Executive

Lightspeed Commerce; Greater London; On-site; GBP 60,000 - 110,000; Full time

Job summary

Lightspeed Commerce is seeking a Strategic Account Executive to join our UK Sales team. Focused on new business, you'll identify, pursue, and close strategic deals with high-value hospitality clients across the hospitality sector in the UK.

You will demonstrate Lightspeed's POS, online ordering, and inventory management solutions, building trusted relationships with owners and senior decision-makers while consistently exceeding quarterly targets.

Qualifications

• 4+ years of direct outbound sales experience with full sales cycle.
• Proven track record of consistently exceeding targets.
• Experience selling IT solutions, SaaS, or hospitality-tech is a plus.
• Strong communication, negotiation and presentation skills.
• Ability to engage senior stakeholders and build trusted relationships.

Responsibilities

• Identify and pursue high-potential hospitality prospects and close strategic deals.
• Develop and execute sales strategies to win key hospitality accounts using Lightspeed's POS, online ordering, and inventory management solutions.
• Maintain a healthy pipeline and forecast accurately in the CRM.
• Deliver compelling product demonstrations and articulate business value to decision-makers.
• Manage opportunities from outreach to close, emphasizing Lightspeed's value proposition and ROI.
• Meet and exceed quarterly and annual sales targets to drive growth in the UK hospitality market.
• Build relationships with owners, managers, and senior stakeholders to align Lightspeed solutions with business goals.

Skills

Outbound sales

Deal closing

Relationship building

Negotiation

Presentation skills

CRM experience

Tools

Salesforce

Job description

Hi there! Thanks for stopping by. Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed is looking for a Strategic Account Executive to join our UK Sales team. As a Strategic Account Executive focused on new business, you'll be at the forefront of our company's growth in the UK, driving revenue by identifying, pursuing, and closing strategic deals with high-value clients across the hospitality sector, including fine dining restaurants, hotels, and multi-location chains. This role requires a proactive, results-oriented sales professional with a proven track record of consistently exceeding targets in a direct sales environment. You'll act as a trusted advisor, taking the time to understand prospective clients' complex business needs and delivering tailored solutions that drive value.

Responsibilities

• Proactively identify high-potential hospitality prospects and demonstrate how Lightspeed optimises operations and enhances the guest experience.
• Develop and execute sales strategies to win key hospitality accounts using Lightspeed's POS, online ordering, and inventory management solutions.
• Maintain a consistent pipeline of qualified opportunities while promoting the future-ready Lightspeed K series platform for restaurants, bars, and hotels.
• Deliver compelling product demonstrations that showcase how Lightspeed streamlines operations and improves guest experiences.
• Manage complex sales opportunities from initial outreach through negotiation and close, highlighting the value of Lightspeed's integrated payments and operational efficiencies.
• Consistently exceed quarterly and annual sales targets, driving adoption of Lightspeed's hospitality technology.
• Build trusted relationships with owners, managers, and senior decision-makers by aligning Lightspeed's solutions with their unique business needs.
• Gain a deep understanding of customers' goals and challenges, leveraging Lightspeed's analytics and reporting capabilities to support successful onboarding and long-term customer success.

Additional Responsibilities

• Support additional sales and marketing initiatives designed to improve the customer experience while growing Lightspeed's Monthly Recurring Revenue (MRR).
• Maintain accurate records of sales activities and prospect interactions within the CRM system.
• Contribute to wider team objectives and organisational goals, even when this involves supporting activities outside your core responsibilities.

Qualifications

• 4+ years' experience in direct outbound sales, with a proven track record of managing the full sales cycle and consistently exceeding targets.
• Experience selling IT solutions, software, e-commerce platforms, cloud applications, SaaS, POS systems, or technology solutions within retail, hospitality, or related industries.
• Demonstrated expertise in leading high-value negotiations and closing strategic deals.
• Strong critical thinking skills, with the ability to assess complex situations and develop effective, results-oriented solutions.
• Excellent verbal, written, and presentation skills, with the confidence to engage and influence senior stakeholders.
• A relationship-driven approach, with strong emotional intelligence and active listening skills that build trust with decision-makers.
• Experience using Salesforce or similar CRM platforms to manage pipelines, track opportunities, and maintain accurate forecasting.
• The ability to thrive in a fast-paced, evolving environment, demonstrating resilience, persistence, and a strong results-oriented mindset.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.