Strategic Account Director : remote

TipTopJob; London; Remote; GBP 60,000 - 75,000; Full time

Job summary

An established industry player is seeking a Strategic Account Director to lead transformative people-related programs. This fully remote role offers a competitive salary of up to £75,000, alongside flexible working options and professional development opportunities. The ideal candidate will excel in account management and possess strong leadership skills, driving program success through collaboration and strategic excellence. With responsibilities including client engagement, team oversight, and regular travel across Europe, this position promises to be both challenging and rewarding. If you're passionate about delivering exceptional results and fostering client satisfaction, this opportunity is for you.

Benefits

Flexible remote working options

Professional development opportunities

Dynamic and supportive work environment

Qualifications

• Proven experience in account or program management in consultancy.
• Strong leadership skills and excellent communication abilities.

Responsibilities

• Build and maintain strong client relationships through high-quality program delivery.
• Lead strategic planning and execution of people-related programs.

Skills

Account Management

Program Management

Leadership

Communication Skills

Interpersonal Skills

Strategic Thinking

Client Engagement

Tools

Asana

Job description

A leading consultancy firm dedicated to delivering high-quality culture and inclusive solutions that transform businesses and empower people is looking for a Strategic Account Director. Their client base spans multiple sectors across the world, and they pride themselves on their ability to develop strategic partnerships that drive results.

Along with a salary of up to £75,000 per annum, you will receive a range of benefits including flexible remote working options, professional development opportunities to enhance your career and a dynamic and supportive work environment. This is a fully remote role, with international travel required.

Position Overview:

They are seeking a dynamic and experienced Strategic Account Director to oversee the delivery of three people-related programs for a key client with multiple sites across the UK and Europe. This is an exciting opportunity for an individual who thrives in client-facing roles and has a passion for driving programme success through collaboration and strategic excellence.

Key Responsibilities:

1. Account Management: Build and maintain strong relationships with the client, ensuring their needs are met through high-quality programme delivery, and a collaborative and consultative approach, sharing expert knowledge to guide and support them.
2. Delivery: Deliver alongside colleagues the key elements of the programme including executive support, meeting management, embedding culture change plan, education and development, and measurement audits.
3. Programme Oversight: Lead the strategic planning and execution of three people-related programs, ensuring alignment with client goals and objectives, allocation of appropriate resource, monitoring quality of delivery to the client and exceed the demands of the contracts.
4. Team Leadership: Oversee a team of professionals, providing guidance, support, and mentorship to ensure programme success.
5. Client Interaction: Conduct regular meetings with the client to review progress, gather feedback, and address any concerns – on site presence one day weekly in London or other UK site to embed relationships.
6. Project Management: Collaborate closely with the Project Office and utilise Asana for effective programme management, tracking milestones, deliverables, and team performance.
7. Reporting: Prepare and present regular status reports to the Board, highlighting progress, challenges, and opportunities for growth. Attending client meetings to present this to key stakeholders.
8. Travel: Travel regularly to client locations in London, Ireland, and the Netherlands to foster relationships and oversee program development.

We’re looking for a Strategic Account Director with:

1. Proven experience in account management or program management with a significant sized client within a consultancy focused on people related disciplines, culture, inclusion or similar environment.
2. Demonstrated expertise in managing complex, multi-site programs, particularly in people-related initiatives.
3. Strong leadership skills, with the ability to inspire and motivate a team.
4. Excellent communication and interpersonal skills for effective client engagement.
5. Proficiency in project management tools, specifically Asana.
6. Willingness to travel regularly across Europe as needed.

If you are a strategic thinker with a passion for delivering exceptional results and client satisfaction, we want to hear from you!

For this role as Strategic Account Director, please click apply online and upload an updated copy of your CV.

Application Deadline: 28th February 2025