Stores Envoy

RS Group; Olton; On-site; GBP 18,000 - 23,000; Full time

Job summary

RS Integrated Supply is seeking a front facing Stores Representative to maintain stock levels and ensure product availability for customers. You will deliver stock to satellite stores, transfer between sites, and record deliveries in the stock system while upholding high standards of service.

A Full UK driving license is essential, and you will work within a collaborative, fast-paced team to support client needs.

Qualifications

• Full UK driving license is required.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail and problem-solving abilities.
• Reliable and punctual team player.

Responsibilities

• Deliver stock to satellite stores and local plants in the West Midlands area; some manual handling involved.
• Transfer stock between sites as requested.
• Report stock discrepancies to Team Leaders.
• Maintain van cleanliness and report damages daily.
• Take van for repairs or services at approved sites.
• Issue stock products to the Client.
• Source supplier catalogues and product reference material.
• Expedite outstanding purchase orders as required.
• Record goods delivered into stock control system.
• Release products on back order for delivery to Client.
• Confirm customer deliveries in a timely manner.
• Ensure documentation is completed and authorised where necessary.
• Complete stock deliveries within one working day of receipt.
• Attend site meetings and follow up on issues.
• Carry out other duties consistent with role.
• Deliver excellent Client experience and satisfaction.
• Strong interpersonal and communication skills; maintain professional relationships.

Skills

Stock management

Customer service

Team player

Driving license

Job description

As a front facing representative of RS Integrated Supply, you will be responsible for ensuring the Stores are maintained to a high standard and take full responsibility for the availability of products of which will be bought both effectively and efficiently to deliver savings to the Client. What you will be doing:

• Deliver stock to our satellite stores and local plants in the West Midlands area, there will be some manual handling involved
• Transfer stock between sites as and when requested
• Report any discrepancies of stock to Team Leaders
• Maintain the vans cleanliness and report any damage/defects on daily basis
• Take van to the approved site for repairs or services
• To consistently deliver exceptional customer service and maintain a professional and courteous relationship with the Client.
• To issue stock products to the Client.
• To source and make available supplier catalogues and product reference material for the Client.
• To expedite all outstanding purchase orders in timely manner when required.
• To accurately and efficiently record goods delivered into the stock control system.
• To release products on back order for delivery to the Client.
• To confirm customer deliveries in a timely manner.
• To ensure approved documentation is accurately completed and authorised where necessary.
• To complete stock deliveries in line with Company standards (within one working day of receipt of goods).
• To conduct rotational stock checks.
• To record stock locations for new products required in store.
• To record stock adjustments and to action as appropriate
• To maintain a high level of housekeeping in line with Company standards.
• To attend site meetings when required to discuss any issue(s) within store and to follow up appropriately.
• To carry out such other duties which are consistent with the nature and responsibilities of the job role.
• Delivery of excellent Client experience and satisfaction.
• Full UK drivers licence.
• Working in a team.
• Working in a Fast-paced environment with responsive action being applied efficiently and effectively to meet the needs of the Client.
• Strong problem-solving skills.
• Strong attention to detail with a high level of accuracy.
• Exceptional customer service skills.
• Strong interpersonal and communication skills, both verbal and written.
• Strong organisational skills. Across the industrial design, manufacturing and maintenance worlds, we're the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

RS Integrated Supply is one of the world's leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace. We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people. Together, we can make great things happen. Aim for amazing and beyond.