Stores Envoy

Rsgroup; Metropolitan Borough of Solihull; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

RS Integrated Supply is seeking a front-facing Stores representative. You will ensure stores are maintained to a high standard and manage product availability to deliver savings to the client. The role requires delivering exceptional client service, processing stock issues, and maintaining accurate records.

You will work office-based with rotating night shifts. The position supports the supply chain function across procurement and store management, contributing to efficient operations and client

Qualifications

• Delivery of excellent client experience and satisfaction.
• Team-based working environment for timely outcomes.
• Ability to adapt quickly in a fast-paced setting.
• Strong communication skills, verbal and written.

Responsibilities

• Consistently deliver excellent client service and maintain professional relationships.
• Issue stock products to the client.
• Source and provide supplier catalogues and product references.
• Expedite outstanding purchase orders promptly.
• Record goods delivered into stock system accurately.
• Release products on back order for client delivery.
• Confirm customer deliveries in a timely manner.
• Ensure documentation is completed and authorised as required.
• Complete stock deliveries within one working day of receipt of goods.
• Conduct rotational stock checks and record locations.
• Record stock adjustments and take appropriate action.
• Maintain high housekeeping standards in line with company policy.
• Attend site meetings to discuss store issues and follow up.

Skills

Customer service

Teamwork

Problem solving

Attention to detail

Interpersonal skills

Organizational skills

Job description

Select how often (in days) to receive an alert:

Location:

GB

Brand: RS Integrated Supply

Function: Supply Chain

Work Location: Office Based

Working days & hours

– Monday-Thursday, 8pm-6am or Thursday-Sunday, 8pm-6am.

As a front facing representative of RS Integrated Supply, you will be responsible for ensuring the Stores are maintained to a high standard and take full responsibility for the availability of products of which will be bought both effectively and efficiently to deliver savings to the Client.

What you will be doing:

• To consistently deliver exceptional customer service and maintain a professional and courteous relationship with the Client.
• To issue stock products to the Client.
• To source and make available supplier catalogues and product reference material for the Client.
• To expedite all outstanding purchase orders in timely manner when required.
• To accurately and efficiently record goods delivered into the stock control system.
• To release products on back order for delivery to the Client.
• To confirm customer deliveries in a timely manner.
• To ensure approved documentation is accurately completed and authorised where necessary.
• To complete stock deliveries in line with Company standards (within one working day of receipt of goods).
• To conduct rotational stock checks.
• To record stock locations for new products required in store.
• To record stock adjustments and to action as appropriate.
• To maintain a high level of housekeeping in line with Company standards.
• To attend site meetings when required to discuss any issue(s) within store and to follow up appropriately.
• To carry out such other duties which are consistent with the nature and responsibilities of the job role.

What do I need to be successful?

If you have the following skills and experience, we want to hear from you:

• Delivery of excellent Client experience and satisfaction.
• Working in a team.
• Working in a Fast-paced environment with responsive action being applied efficiently and effectively to meet the needs of the Client.
• Strong problem-solving skills.
• Strong attention to detail with a high level of accuracy.
• Strong interpersonal and communication skills, both verbal and written.
• Strong organisational skills.

We are RS Integrated Supply.

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

RS Integrated Supply is one of the world’s leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace.

We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond.