Stores & Dispatch Coordinator

Mulmar; Hatfield; On-site; GBP 29,000 - 35,000; Full time

Job summary

Mulmar is seeking a Stores Co-ordinator to support day-to-day stores operations at Hatfield. The role involves picking, packing, dispatch, stock handling and administrative support to ensure stock and orders are managed efficiently.

You will cover ongoing workloads, maintain accurate stock records, liaise with suppliers and internal departments, and help resolve shortages or returns. The role is full-time and permanent with salary £29k–£35k DOE.

Qualifications

• Experience in a spare parts, stores, warehouse or similar operational environment.
• Experience processing customer orders and managing outstanding actions or order queues.
• Experience in an office administration or data input role.
• Experience handling warranty returns, supplier returns or similar parts-return processes would be advantageous.
• Experienced in the use of MS Office (Word, Outlook and Excel).
• Experience using stock, order processing or service management systems would be advantageous.

Responsibilities

• Review and maintain Stores monitors, including awaiting parts, parts on order and outstanding customer orders, chasing suppliers and internal departments as necessary.
• Provide day-to-day operational cover within Stores during sickness, annual leave and periods of high workload, prioritising urgent requirements.
• Pick, pack and dispatch parts for customers, workshop engineers and field engineers.
• Allocate stock accurately to customer orders, workshop jobs and field engineers, ensuring all stock movements are correctly recorded.
• Work with suppliers, the Service Department and the Stores Manager to resolve shortages, delivery issues and urgent parts requirements.
• Identify parts from manuals, drawings and available technical information where required.
• Manage warranty returns from identification through to supplier return/credit or replacement, ensuring paperwork, parts and system records are complete and accurately tracked.
• Receive, process and progress external customer orders through to dispatch, ensuring customers are kept updated where required.
• Maintain accurate order and stock information on company systems so that outstanding work can be clearly tracked and handed over.

Skills

Attention to detail

Time management

Teamwork

Telephone manner

Customer service

Tools

MS Office

Job description

Mulmar is seeking a Stores Co-ordinator to support day-to-day stores operations at Hatfield. The role involves picking, packing, dispatch, stock handling and administrative support to ensure stock and orders are managed efficiently.

You will cover ongoing workloads, maintain accurate stock records, liaise with suppliers and internal departments, and help resolve shortages or returns. The role is full-time and permanent with salary £29k–£35k DOE.