Stores Coordinator and Service Support - Permanent Position

Consortium; Hatfield; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Discretionary Bonus

Free onsite parking

Onsite restaurant and coffee shop

Learning and development opportunities

Well-being & mental health programs

Job summary

Eisai is seeking a Stores Coordinator & Service Support to manage Engineering stores within a pharmaceutical GxP environment at EKC Hatfield. You will ensure inventory availability, maintain compliance, and procure materials to support maintenance activities.

The role also covers CMMS support, inductions, audits, and regulatory documentation. The position requires oversight of WEEE and COSHH, with five days onsite in Hatfield and flexibility for occasional outside-hours work.

Qualifications

• Previous experience in inventory management, preferably in a pharmaceutical setting.
• Strong organisation skills with the ability to maintain accurate records and track inventory movements.
• Knowledge of regulatory requirements and best practices related to pharmaceutical storage, waste management, and COSHH compliance.
• Excellent communication and interpersonal skills to coordinate with suppliers, engineers, colleagues, and regulatory authorities.
• Attention to detail and a proactive approach to problem-solving.
• Ability to work independently and prioritize tasks effectively in a fast-paced environment.
• Working knowledge of CMMS for inventory stock control and asset management
• Good understanding and experience of the Business Effectiveness process.
• Effective computer skills and use of system software including SAP, Ariba, Maximo, Airsweb, Word, Excel, Teams, Outlook and PowerPoint
• Foundation knowledge of Health & Safety systems and processes

Responsibilities

• Maintain accurate records of GMP and non-GMP inventory transactions, ensuring data integrity and compliance with GxP requirements.
• Receive, inspect, store, and issue engineering materials, spares, and consumables, ensuring quality, accuracy, traceability, and appropriate storage conditions.
• Monitor inventory levels and proactively manage stock replenishment through timely procurement activities to prevent stock shortages and support business continuity.
• Work closely with Engineering, Purchasing, and Procurement teams to source and procure planned and ad hoc spare parts required for maintenance and repair activities.
• Plan, coordinate, and perform routine stock checks, cycle counts, and inventory audits, investigating and reconciling discrepancies as required.
• Maintain stores areas in a clean, organised, safe, and compliant condition in line with HSE, and site standards.
• Manage WEEE waste disposal processes and ensure compliance with environmental and regulatory requirements.
• Implement and maintain COSHH controls for the safe storage, handling, and management of hazardous substances.
• Provide Engineering Service Desk support, including the logging, prioritisation, and coordination of engineering work requests
• Provide user support for the Computerised Maintenance Management System (CMMS), including data maintenance, change controls, reporting, work order support, and system updates.
• Support with contractor and visitor inductions.
• Support internal and external audits, inspections, and compliance reviews through preparation of documentation, record retrieval, and audit coordination activities.
• Support the collection, analysis, tracking, and trending of engineering performance data.

Skills

Inventory management

Regulatory compliance

CMMS

GxP knowledge

SAP

Ariba

Maximo

Airsweb

COSHH

Health & Safety

Tools

SAP

Ariba

Maximo

Airsweb

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Outlook

Teams

Job description

Stores Coordinator and Service Support - Permanent Position

Stores Coordinator and Service Support - Permanent Position

Location: Mosquito Way, Hatfield AL10 9SN, UK

Highlighted points for this job

Stores Coordinator & Service support role in a pharmaceutical GxP environment

EKC (Hatfield) based with 5 days onsite

Responsibilities include inventory management, regulatory compliance, and engineering service desk support

Competitive salary and comprehensive benefits package

Previous experience in inventory management in a pharmaceutical setting required

Strong emphasis on diversity, equity, and inclusion within the organisation

The Company

Eisai is a leading research based pharmaceutical organisation with an extensive portfolio across the Oncology, Neurology and Pain therapy areas.
By joining Eisai, you will be working for an organisation with a human healthcare philosophy, which means that we put the patient first in everything we do.

Your new role

We are looking for a Stores Coordinator & Service support. You will be responsible for the effective management of Engineering stores within a pharmaceutical GxP environment, ensuring inventory availability, stock control, regulatory compliance, and the timely procurement of materials and spare parts to support maintenance activities. The role also provides engineering service desk and CMMS support, coordinates inductions and training records, supports audit preparation and compliance activities, manages WEEE and COSHH requirements, and maintains accurate documentation to ensure efficient and compliant engineering operations.

• Maintain accurate records of all GMP and non-GMP inventory transactions, ensuring data integrity and compliance with GxP requirements.
• Receive, inspect, store, and issue engineering materials, spares, and consumables, ensuring quality, accuracy, traceability, and appropriate storage conditions.
• Monitor inventory levels and proactively manage stock replenishment through timely procurement activities to prevent stock shortages and support business continuity.
• Work closely with Engineering, Purchasing, and Procurement teams to source and procure planned and ad hoc spare parts required for maintenance and repair activities.
• Plan, coordinate, and perform routine stock checks, cycle counts, and inventory audits, investigating and reconciling discrepancies as required.
• Maintain stores areas in a clean, organised, safe, and compliant condition in line with HSE, and site standards.
• Manage WEEE waste disposal processes and ensure compliance with environmental and regulatory requirements.
• Implement and maintain COSHH controls for the safe storage, handling, and management of hazardous substances.
• Provide Engineering Service Desk support, including the logging, prioritisation, and coordination of engineering work requests
• Provide user support for the Computerised Maintenance Management System (CMMS), including data maintenance, change controls, reporting, work order support, and system updates.
• Support with contractor and visitor inductions.
• Support internal and external audits, inspections, and compliance reviews through preparation of documentation, record retrieval, and audit coordination activities.
• Support the collection, analysis, tracking, and trending of engineering performance data.
• EKC (Hatfield) based, desk in open plan office. 5 days onsite.
• Need to be flexible, as occasionally may need to work outside the standard office hours.

What are we looking for?

• Previous experience in inventory management, preferably in a pharmaceutical setting.
• Strong organisation skills with the ability to maintain accurate records and track inventory movements.
• Knowledge of regulatory requirements and best practices related to pharmaceutical storage, waste management, and COSHH compliance.
• Excellent communication and interpersonal skills to coordinate with suppliers, engineers, colleagues, and regulatory authorities.
• Attention to detail and a proactive approach to problem-solving.
• Ability to work independently and prioritize tasks effectively in a fast-paced environment.
• Working knowledge of CMMS for inventory stock control and asset management
• Good understanding and experience of the Business Effectiveness process.
• Effective computer skills and use of system software including SAP, Ariba, Maximo, Airsweb, Word, Excel, Teams, Outlook and PowerPoint
• Foundation knowledge of Health & Safety systems and processes

What we offer in return

Eisai offers a competitive salary and excellent wider benefits package that includes,

• Electric charging points for Electric/Hybrid vehicles
• Discretionary Bonus
• Free onsite parking
• Subsidised onsite restaurant and coffee shop
• Learning and development opportunities
• Well-being & mental health awareness programmes
• Multi-faith prayer room
  You will also be based out of our excellent EMEA Knowledge Centre (EKC) facility, which is our EU Headquarters, and offers an inclusive, and collaborative working environment.

Eisai Recruitment Statement

Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We look forward to receiving your application.

We believe that diverse and inclusive teams promote wellbeing, learning and innovation, helping Eisai serve our patients, their families, our employees, and society.
Our commitment is:

• to embrace and celebrate our differences, respecting and valuing each other.
• to include equity, diversity, and inclusion practices in all that we do so everyone has a full sense of belonging.
• to value individual talent where every employee can be themselves and thrive in an environment of openness, trust, and integrity

If this job opportunity is not suitable, then check out the other LGBT friendly jobs across UK!