Stores Controller

Hilton; Greater London; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Complimentary meals on duty

Comprehensive development programmes

Corporate Responsibility initiatives

Team Member Travel Programme with stay

Perks at Work discounts

28 days’ holiday, rising to 33 with 2+

Job summary

Hilton is seeking a Stores Controller for the pre-opening Waldorf Astoria London – Admiralty Arch to oversee secure, accurate movement of goods and stock control. You will ensure deliveries are received, recorded, stored, and issued per Hilton standards, enabling seamless operations across the hotel.

We value candidates with experience in inventory management, a relevant degree, and a client-focused mindset. This is a luxury role within a landmark opening project in London.

Qualifications

• Experience in stores or inventory management is desirable.
• Degree in Management/Finance relevant to role is preferred.
• Ability to uphold Hilton's service standards in a luxury environment.

Responsibilities

• Receive, verify, and distribute deliveries to departments and storage locations.
• Maintain precise stock records with full traceability.
• Monitor inventory levels and identify slow-moving items to support purchasing and cost control.
• Raise purchase orders through the online procurement system.
• Control central stores, stock issuance, delivery coordination, and counts.
• Adhere to health and safety procedures, with focus on food and beverage compliance.
• Support colleagues and wider F&B operations with effective collaboration.
• Deliver a professional, service-oriented experience to internal customers and guests.

Skills

Strong interpersonal and communication

Professional presentation

Flexibility

Independent and team work

Education

Relevant degree in Management or Finance

Job description

Waldorf Astoria London - Admiralty Arch is seeking a Stores Controller to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.

This is a unique opportunity for an experienced luxury hotelier to join the founding team and help shape the guest experience at this landmark hotel.

Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state‑of‑the‑art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.

Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once‑in‑a‑lifetime experiences in the world’s most sought‑after destinations.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026
Proudly voted by our Team Members

A World of Rewards

• Complimentary, nourishing meals provided while on duty
• Exceptional development programmes, designed to support and accelerate your growth at every stage
• Opportunities to make a meaningful impact through our industry‑leading Corporate Responsibility initiatives
• Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
• High street savings through Perks at Work
• 28 days’ holiday, including bank holidays, rising to 33 days with length of service

We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.

Here’s what you’ll do during a typical day :

As a Stores Controller, you will oversee the secure, accurate, and efficient movement of goods into and throughout the hotel. You will ensure all deliveries are received, recorded, stored, and issued in strict accordance with Hilton’s purchasing, procurement, and inventory control standards, supporting seamless operational excellence across the hotel.

Your responsibilities will include the following, executed to the highest professional standards:

• Receive, verify, and distribute all goods and deliveries to the appropriate departments and storage locations
• Maintain precise records of all incoming and outgoing stock, ensuring full traceability and compliance
• Monitor inventory levels and identify slow moving items to support effective purchasing and cost control
• Raise purchase orders through the approved online procurement system in line with established procedures
• Maintain exclusive control of the hotel’s central stores, including stock issuance, delivery coordination, and inventory counts
• Adhere rigorously to all health and safety procedures, with particular focus on food and beverage compliance
• Support Team Members, Managers, and the wider Food and Beverage operation through effective collaboration
• Deliver a consistently professional and service oriented experience to internal customers and, where applicable, hotel guests

What are we looking for? A Stores Controller within Hilton’s luxury portfolio operates with integrity, precision, and a service driven mindset—working collaboratively to support the highest operational and guest experience standards. To succeed in this role, you will demonstrate the following:

• A positive, professional attitude with strong interpersonal and communication skills
• A genuine commitment to delivering exceptional internal service standards
• Impeccable grooming and professional presentation
• Flexibility to adapt confidently to a variety of operational demands
• The ability to perform effectively both independently and as part of a high performing team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in stores or inventory management, with direct responsibility for stock control

A relevant degree in Management, Finance, or a related business discipline

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands, and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.