Maintenance Manager
Hilton
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Benefits offered by this job
Job summary
Hilton’s Waldorf Astoria London - Admiralty Arch seeks a Maintenance Manager to lead engineering, maintenance and safety for a prestigious luxury hotel opening. You will guide the pre-opening team, shape guest experiences, and ensure facilities operate at the highest standards.
In this leadership role you will manage daily operations, oversee capital projects, and drive energy efficiency while upholding brand excellence and exceptional service.
Qualifications
- Advanced knowledge of building engineering systems and facilities management.
- Strong leadership and supervision experience in engineering.
- Clear, professional communication and guest‑focused service.
- Ability to perform under pressure with independent judgment.
Responsibilities
- Oversee day-to-day engineering operations, preventative maintenance, emergency preparedness, and capital projects.
- Lead comprehensive daily inspections to ensure safety, integrity, and presentation of facilities.
- Manage emergency procedures and coordinate energy‑efficiency initiatives.
- Coordinate renovations and capital projects, including tendering, scope, costs, and contractor oversight.
- Ensure safety standards compliance and provide team training.
Skills
Education
Job description
Job Description
As a Maintenance Manager for Waldorf Astoria London - Admiralty Arch you're not just looking after the maintenance functions of the hotel - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Job Description
As a Maintenance Manager for Waldorf Astoria London - Admiralty Arch you're not just looking after the maintenance functions of the hotel - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Waldorf Astoria London - Admiralty Arch is seeking a Maintenance Manager to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.
This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.
Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.
Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.
Proudly voted by our Team Members
- Complimentary, nourishing meals provided while on duty
- Exceptional development programmes, designed to support and accelerate your growth at every stage
- Opportunities to make a meaningful impact through our industry ‑ leading Corporate Responsibility initiatives
- Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
- High street savings through Perks at Work
- 28 days’ holiday, including bank holidays, rising to 33 days with length of service
We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.
As a Maintenance Manager, you will play a pivotal role in safeguarding the hotel’s physical infrastructure, ensuring all engineering, maintenance, and safety functions operate seamlessly in support of an exceptional Guest and Member experience.
In this leadership role, you will oversee day ‑ to ‑ day engineering operations, preventative maintenance, emergency preparedness, and capital projects, while upholding the highest standards of safety, efficiency, and discretion. Your responsibilities will include performing the following to the highest professional standards:
- Assume overall responsibility for maintenance and engineering operations throughout the hotel
- Conduct comprehensive daily inspections to ensure the integrity, safety, and presentation of all facilities
- Perform lift emergency release procedures and respond swiftly to technical incidents as required
- Diagnose, maintain, and repair mechanical, electrical, and building systems to ensure uninterrupted hotel operations
- Build and maintain strong, professional relationships with internal stakeholders and external contractors
- Ensure all fixtures, fittings, and plant equipment are maintained in safe working condition, taking immediate corrective action when risks are identified
- Develop, implement, and lead comprehensive emergency preparedness and response programmes
- Design and manage energy ‑ efficiency and conservation initiatives to optimise sustainability and control operational costs
- Coordinate renovation and capital projects, including tendering, defining scope and costs, and overseeing contractors to ensure quality, timely, and cost ‑ effective delivery
- Execute special projects and additional responsibilities as assigned by senior management
- Act as a guardian of hotel health and safety standards, ensuring full legislative and brand compliance
- Ensure monthly safety inspections are conducted and that team members receive appropriate training
- Advanced knowledge of building engineering systems and facilities management
- A positive, proactive, and solution ‑ focused approach
- Clear and professional communication skills
- A strong commitment to delivering a seamless and safe guest experience
- Impeccable grooming and professional presentation aligned with luxury brand standards
- Flexibility to adapt to evolving operational demands and emergency situations
- Ability to perform effectively under pressure
- Confidence working independently while exercising sound judgement
- Previous experience in a supervisory or management engineering role
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- First Aid certification
- Vocational qualification or formal training in Engineering, Facilities Management, or a related discipline
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award‑winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands , and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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