Store Technology Delivery Lead

Dunelm; Leicester; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Dunelm is seeking a Project Manager for Store Technology in Leicester to lead end-to-end technology project delivery. You will work with Product Delivery, Engineering, Architecture and Store teams to ensure successful adoption and measurable business value.

The role requires strong leadership, cross-functional collaboration, and experience delivering complex retail technology initiatives. This is a hybrid role with regular collaboration in our Leicester office.

Qualifications

• Experience delivering technology or digital projects in a complex business environment.
• Experience working with cross-functional teams across Technology and business functions.
• Knowledge of Agile, Product and Technology delivery practices.

Responsibilities

• Lead the end-to-end delivery of store technology projects, from planning and implementation through to business adoption and handover.
• Create and maintain project plans, milestones, dependencies and delivery roadmaps to ensure successful outcomes.
• Manage risks, issues, budgets, scope and delivery timelines, ensuring stakeholders have clear visibility of progress.
• Act as the central point of coordination between Technology teams, Store Operations, business stakeholders and external suppliers.
• Build strong relationships with third-party partners, ensuring delivery commitments, quality standards and performance expectations are achieved.
• Establish effective project governance, reporting and communication that supports informed decision making.
• Work closely with Engineering, Product Delivery, Architecture and Operations teams to ensure solutions are secure, resilient, scalable and ready for implementation.
• Lead and develop a team of colleagues through coaching, performance management, capability development and clear leadership.
• Foster a collaborative culture that encourages ownership, accountability, continuous improvement and successful delivery.
• Ensure technology investments deliver measurable benefits for customers, colleagues and the wider business.

Skills

Project management

Delivery management

Stakeholder management

Leadership

Agile delivery

Job description

Dunelm is seeking a Project Manager for Store Technology in Leicester to lead end-to-end technology project delivery. You will work with Product Delivery, Engineering, Architecture and Store teams to ensure successful adoption and measurable business value.

The role requires strong leadership, cross-functional collaboration, and experience delivering complex retail technology initiatives. This is a hybrid role with regular collaboration in our Leicester office.