Store Team Member: Customer Experience & Merchandising

JDSports; Barking; On-site; GBP 18,000 - 21,000; Full time

Job summary

JD Sports is seeking a Store Colleague to join our busy retail team. You will greet customers, provide product information, keep displays sharp, replenish stock, and support daily store operations on the shop floor.

In this fast-paced environment, you’ll work with colleagues to meet sales objectives, maintain presentation standards, and ensure a welcoming, helpful shopping experience for every customer.

Qualifications

• Adapt approach to different people and situations.
• Engage positively with customers and colleagues.
• Good organisational skills to manage tasks.
• Ability to work collaboratively and follow processes.
• Willingness to learn new skills and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Achieve team sales objectives by identifying customer needs and promoting products.
• Maintain high standards of customer service.
• Keep shop floor presentation high with clean fixtures, displays and stock areas.
• Replenish stock and ensure products are available and well displayed.
• Process transactions, cash handling and deliveries.
• Use in-store technology to support customer enquiries and store operations.
• Follow company policies, procedures and health and safety requirements.
• Collaborate with colleagues to support day-to-day store operations.
• Take on additional duties as required.

Skills

Adaptability

Customer engagement

Organisational skills

Team collaboration

Willingness to learn

Job description

JD Sports is seeking a Store Colleague to join our busy retail team. You will greet customers, provide product information, keep displays sharp, replenish stock, and support daily store operations on the shop floor.

In this fast-paced environment, you’ll work with colleagues to meet sales objectives, maintain presentation standards, and ensure a welcoming, helpful shopping experience for every customer.