Store Team Manager - Customer-Centric Leader

Tesco; Broadbridge Heath; Presencial; GBP 42 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Excellent benefits package

Flexible working

Resumo da oferta

Tesco is seeking a capable leader to manage store teams and deliver an outstanding customer experience. You will recruit, train, and develop colleagues, coach product knowledge and service quality, and drive sales through informed merchandising and trading decisions.

The role requires resilient leadership, strong communication, and the ability to balance customer focus with business needs. You will champion safety, compliance, and continuous improvement in a dynamic retail environment.

Qualificações

• Proven experience leading and developing high‑performing teams.
• Strong communication skills with customers and colleagues.
• Resilience and sound judgment to make effective decisions.
• Customer first approach, building strong relationships with staff and shoppers.
• Wamiliarity with coaching and mentoring to improve performance.

Responsabilidades

• Lead the store team to deliver a great in‑store experience for customers.
• Recruit, train, and develop colleagues to build a capable, high‑performing team.
• Coach the team to be knowledgeable about products and service quality.
• Lead trade activity to grow sales and maximise profit.
• Develop knowledge to execute the Store Change Plan and optimise resource use.
• Identify root causes and implement sustainable solutions.
• Prioritise colleague safety and ensure compliant operations.
• Stay curious and seek opportunities to serve customers and communities.

Conhecimentos

Leadership

Team development

Customer focus

Clear communication

Decision making

Descrição da oferta de emprego

Tesco is seeking a capable leader to manage store teams and deliver an outstanding customer experience. You will recruit, train, and develop colleagues, coach product knowledge and service quality, and drive sales through informed merchandising and trading decisions.

The role requires resilient leadership, strong communication, and the ability to balance customer focus with business needs. You will champion safety, compliance, and continuous improvement in a dynamic retail environment.