Store Team Leader - People Growth & Customer Experience

Tesco; New Milton; On-site; GBP 28,000 - 38,000; Full time

Job summary

Tesco in the United Kingdom seeks a Store Team Manager to lead, train and develop a high-performing team, delivering excellent customer service and strong store performance. You will coach staff, drive sales, manage resources, and uphold safety, compliance and store standards while championing Tesco's customer-first culture.

The role offers a stable, flexible, and inclusive working environment with opportunities to grow your career within a leading retailer.

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication skills with the ability to collaborate and share knowledge.
• Welcoming, customer-first approach and relationship building.
• Resilience and sound judgement for effective decision making.
• Curiosity to identify opportunities to improve the store and service.
• Understanding of safety, legal compliance and store procedures.

Responsibilities

• Leading the team to deliver a great in-store customer experience.
• Recruiting, training and developing colleagues to build a capable team.
• Coaching the team to be knowledgeable about products and services.
• Leading trade activity to grow sales and maximise profit.
• Delivering the Store Change Plan with efficient resource use.
• Identifying and resolving root-cause issues with long-term solutions.
• Prioritising colleague safety and ensuring legal trading through safety tools.
• Staying curious to serve customers, communities and the planet better.

Skills

Team leadership

Communication

Customer focus

Problem solving

Decision making

Competitor awareness

Job description

Tesco in the United Kingdom seeks a Store Team Manager to lead, train and develop a high-performing team, delivering excellent customer service and strong store performance. You will coach staff, drive sales, manage resources, and uphold safety, compliance and store standards while championing Tesco's customer-first culture.

The role offers a stable, flexible, and inclusive working environment with opportunities to grow your career within a leading retailer.