Store Team Manager — Flexible, Growth & Customer Impact

Tesco

Scotton

On-site

GBP 32,000 - 42,000

Full time

4 days ago
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Job summary

Tesco in the United Kingdom is seeking a Store Team Manager to lead and develop a high-performing team in a busy store environment. You will coach staff to deliver excellent customer service, manage shift patterns, and drive improvements that benefit customers and the business.

You will recruit, train, and support colleagues, ensuring safety, compliance, and a strong, customer-focused store experience. This role offers clear progression within Tesco’s store leadership structure.

Qualifications

  • Proven experience leading and developing high-performing teams.
  • Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
  • A welcoming, customer first approach, building strong relationships with colleagues and customers.
  • Resilience and sound judgement to make effective decisions that support both customers and colleagues.
  • Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
  • Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.

Responsibilities

  • Leading the team to deliver a great experience for customers in-store.
  • Recruiting, training, and developing colleagues to build a capable, high-performing team.
  • Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
  • Lead trade activity, using insight and expertise to grow sales and maximise profit.
  • Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
  • Identifying and resolving root‑cause issues with sustainable, long-term solutions.
  • Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
  • Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Leadership
Communication
Customer first
Resilience
Energy & drive
Competitor awareness

Job description

Tesco in the United Kingdom is seeking a Store Team Manager to lead and develop a high-performing team in a busy store environment. You will coach staff to deliver excellent customer service, manage shift patterns, and drive improvements that benefit customers and the business.

You will recruit, train, and support colleagues, ensuring safety, compliance, and a strong, customer-focused store experience. This role offers clear progression within Tesco’s store leadership structure.

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