Store Team Leader: Customer Experience & Growth

Tesco; Shoreham-by-Sea; Presencial; GBP 32.000 - 42.000; Jornada completa

Descripción de la vacante

Tesco in the United Kingdom is seeking a dedicated Team Manager to lead and develop a high‑performing store team. You’ll recruit, train and coach colleagues to deliver great customer service, maintain product quality and optimise store operations to meet daily targets.

You will drive trade activity, implement the Store Change Plan, ensure safety and compliance, and seek opportunities to improve the store for customers and the community, while representing Tesco’s values and ensuring a welcoming,

Formación

• Proven experience leading and developing high-performing teams.
• Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
• A welcoming, customer‑first approach, building strong relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions that support both customers and colleagues.

Responsabilidades

• Lead the team to deliver a great in-store experience for customers.
• Recruit, train and develop colleagues to build a capable, high‑performing team.
• Coach the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Develop knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identify and resolve root‑cause issues with sustainable, long‑term solutions.
• Prioritise colleague safety and ensure the store always trades legally by coaching the team to use all security and safety tools effectively.
• Stay curious and seek opportunities to serve our customers, communities, and planet a little better every day.

Descripción del empleo

Tesco in the United Kingdom is seeking a dedicated Team Manager to lead and develop a high‑performing store team. You’ll recruit, train and coach colleagues to deliver great customer service, maintain product quality and optimise store operations to meet daily targets.

You will drive trade activity, implement the Store Change Plan, ensure safety and compliance, and seek opportunities to improve the store for customers and the community, while representing Tesco’s values and ensuring a welcoming,