Store Team Leader: Elevate Customer Experience

Tesco; Shoreham-by-Sea; Sur place; GBP 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Holiday allowance 20+ days

Flexible working

Colleague discount 10% on paydays

Wellbeing services

Life cover

Pension with employer contributions

Benefits package (discounts, shares, 0

Uniform provided

Résumé du poste

Tesco is hiring a Store Manager to lead a high-performing team and deliver outstanding customer service in-store. The role focuses on coaching colleagues, driving sales, and maintaining store standards while upholding safety and legal requirements.

You will balance people development with operational excellence to meet business goals. The position offers flexible working from day one, a competitive salary, and a comprehensive benefits package including discounts, life cover, and a strong pension

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication skills and effective collaboration to deliver results.
• customer-first mindset, building strong relationships with colleagues and customers.
• Resilience and sound judgement to make effective decisions for customers and team.
• Consistent energy and drive to motivate the team to exceed expectations.
• Awareness of competitor activity and ability to spot improvement opportunities.

Responsabilités

• Leading the team to deliver a great experience for customers in-store.
• Recruiting, training, and developing colleagues to build a capable, high-performing team.
• Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
• Lead trade activity, using insight and expertise to grow sales and maximise profit.
• Developing knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
• Identifying and resolving root-cause issues with sustainable, long-term solutions.
• Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Connaissances

Proven leadership

Clear communication

Customer-first approach

Resilience and judgement

Energy and motivation

Competitor awareness

Description du poste

Tesco is hiring a Store Manager to lead a high-performing team and deliver outstanding customer service in-store. The role focuses on coaching colleagues, driving sales, and maintaining store standards while upholding safety and legal requirements.

You will balance people development with operational excellence to meet business goals. The position offers flexible working from day one, a competitive salary, and a comprehensive benefits package including discounts, life cover, and a strong pension