Store Team Leader: Inspire Service & Growth

URBN Urban Outfitters, Inc.; Manchester; Hybrid; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance

Gym discounts

Private Medical Insurance

40% employee discount

Season ticket loan

Cycle to work

Continued development

Job summary

URBN Urban Outfitters, Inc. in Manchester seeks a proactive supervisor to lead our store team and uphold the Anthropologie service standard. You will train staff, recruit where needed, and model exceptional customer care to create an engaging in-store experience.

You will work closely with management to drive sales, maintain brand aesthetics, and ensure operational excellence across daily tasks and initiatives.

Qualifications

• Experience in a leadership or supervisory role in fast-paced retail.
• Ability to train and develop staff to meet service expectations.
• Strong communication skills and a customer-focused approach.

Responsibilities

• Train and develop associates to meet service standards.
• Build and maintain relationships with peers and manage recruitment activities.
• Lead by example to inspire store goals and a high level of service.
• Oversee store operations to ensure efficient processes and loss prevention.

Skills

Leadership

Staff training

Sales driven

Communication

Tools

POS systems

Job description

URBN Urban Outfitters, Inc. in Manchester seeks a proactive supervisor to lead our store team and uphold the Anthropologie service standard. You will train staff, recruit where needed, and model exceptional customer care to create an engaging in-store experience.

You will work closely with management to drive sales, maintain brand aesthetics, and ensure operational excellence across daily tasks and initiatives.