Store Team Leader - Inspire Service & Growth

Moss; Glasgow; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Career progression

Training & development

Culture that celebrates individuality

Job summary

Moss is seeking a Team Leader in Glasgow to guide a shop-floor team and deliver outstanding customer experiences. You’ll lead by example, coach staff, and ensure the store runs smoothly while achieving commercial targets.

This role offers progression and ongoing development within a culture that values energy, connection, and Moss values. If you bring energy and a customer-first mindset, you’ll fit right in.

Qualifications

• Retail leadership experience preferred
• Strong communication on floor and with customers
• Ability to coach and develop a team to meet KPIs

Responsibilities

• Lead by example on the shop floor to inspire excellent service
• Support the team to achieve KPIs through great customer experiences
• Coach onboarding and build engagement within the store
• Maintain sharp operational and visual standards
• Use insights to optimise commercial performance
• Continually develop leadership and product knowledge

Skills

Leadership

Team motivation

Communication

Customer service

Job description

Moss is seeking a Team Leader in Glasgow to guide a shop-floor team and deliver outstanding customer experiences. You’ll lead by example, coach staff, and ensure the store runs smoothly while achieving commercial targets.

This role offers progression and ongoing development within a culture that values energy, connection, and Moss values. If you bring energy and a customer-first mindset, you’ll fit right in.