Store Team Leader — Fashion & Customer Experience

Urban Outfitters Europe; Bath; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Life Leave (one day a year)

Employee Assistance program

UP to 40% employee discount

Season ticket loan

Cycle to work scheme

Job summary

Urban Outfitters Europe in Bath is seeking a store management professional to lead a fast-paced department. You will recruit, coach, and develop team members while upholding the brand culture and driving excellent customer service.

Responsibilities include conducting performance reviews, setting daily goals, and ensuring visual standards and operational excellence to maximise department performance and customer satisfaction.

Qualifications

• Experience in a management role within fast-paced fashion retail.
• Ability to recruit, motivate, develop and lead a team.
• Strong communication and leadership skills.

Responsibilities

• Lead and develop department team to meet store objectives.
• Conduct performance appraisals and coaching to improve results.
• Uphold Urban Outfitters standards and be a positive role model.
• Drive sales through excellent service, product placement and presentation.
• Oversee store operations and maintain health & safety standards.

Skills

Team Leadership

Staff Development

Performance Coaching

Customer Service

Communication

Job description

Urban Outfitters Europe in Bath is seeking a store management professional to lead a fast-paced department. You will recruit, coach, and develop team members while upholding the brand culture and driving excellent customer service.

Responsibilities include conducting performance reviews, setting daily goals, and ensuring visual standards and operational excellence to maximise department performance and customer satisfaction.