Store Team Leader: Elevate Service & Growth

Sportswift Ltd; Bexleyheath; On-site; GBP 26,000 - 29,000; Full time

Job summary

Sportswift Ltd is seeking a friendly Team Leader to energize our store and bring positive vibes to daily operations. You will model excellent service, drive commercial success, and lead by example while helping teammates grow and feel valued.

Join us to foster an inclusive, energetic atmosphere, coordinate store initiatives, maintain open communication, and keep a strong focus on customer experiences and store performance.

Qualifications

• Strong leadership and the ability to inspire a team to deliver great customer experiences.
• Curiosity and a desire to continuously learn and improve store performance.
• Inclusive leadership that values every voice and builds a sense of belonging.
• Proactive, energetic mindset with the ability to get things done and adapt to changing priorities.
• Fair, open to feedback and thoughtful in decision making to support the team.
• Genuine care for people and a passion for developing others.

Responsibilities

• Lead day-to-day store operations and set the tone for high standards of service.
• Create exceptional customer experiences and drive commercial outcomes.
• Coach and develop team members to grow their skills and confidence.
• Maintain clear communication across shifts and initiatives.
• Monitor store performance and ensure the team thrives under pressure.

Skills

Leadership

Team building

Communication

Customer service

Decision making

Job description

Sportswift Ltd is seeking a friendly Team Leader to energize our store and bring positive vibes to daily operations. You will model excellent service, drive commercial success, and lead by example while helping teammates grow and feel valued.

Join us to foster an inclusive, energetic atmosphere, coordinate store initiatives, maintain open communication, and keep a strong focus on customer experiences and store performance.