Store Team Leader — Customer Experience & Growth

Sportswift Ltd; Greater London; On-site; GBP 21,000 - 30,000; Full time

Job summary

Sportswift Ltd is seeking a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for with a smile.

In this role you’ll lead by example, drive store initiatives, nurture growth, and maintain a positive, inclusive vibe while keeping an eye on the numbers to keep the store running smoothly and thriving.

Qualifications

• Proven leadership experience in a retail environment.
• Strong communication and customer service skills.
• Ability to motivate and develop a diverse team.

Responsibilities

• Lead day-to-day store operations and team delivery.
• Drive outstanding customer experiences and commercial performance.
• Implement store initiatives and maintain a positive, inclusive team culture.

Skills

Leadership

Customer service

Team motivation

Communication

Flexibility

Job description

Sportswift Ltd is seeking a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with exactly what they came in for with a smile.

In this role you’ll lead by example, drive store initiatives, nurture growth, and maintain a positive, inclusive vibe while keeping an eye on the numbers to keep the store running smoothly and thriving.