Store Team Leader: Drive Sales & Customer Experience

Primark; Belfast City District; On-site; GBP 28,000 - 38,000; Full time

Job summary

Primark in Belfast is seeking a proactive store leader to drive daily operations and deliver an exceptional customer journey. You will lead a team, manage a department’s stock, merchandising and sales performance, and maintain high standards across the floor.

With a focus on coaching, collaboration and commercial awareness, you’ll develop your team through on-the-job guidance and digital learning, contributing to a fast-paced, inclusive retail environment powered by people.

Qualifications

• Leadership experience and coaching skills to influence and engage the team.
• Driven by commercial awareness and talent development.
• Strong relationship-building to enhance employee culture and well-being.
• Excellent organisational skills and problem-solving ability.

Responsibilities

• Collaborate with management to support daily store operations.
• Manage an allocated department including planning, stock, planograms, and visual impact.
• Oversee till areas or fitting rooms as needed.
• Organise and assign tasks to Retail Assistants daily.
• Motivate and coach the team to deliver an exceptional store environment and customer experience while maximizing sales.
• Pursue personal development via digital learning, apprenticeships, and career pathways.

Skills

Leadership experience

Coaching skills

Commercial awareness

Talent development

Relationship building

Organisational skills

Problem-solving

Job description

Primark in Belfast is seeking a proactive store leader to drive daily operations and deliver an exceptional customer journey. You will lead a team, manage a department’s stock, merchandising and sales performance, and maintain high standards across the floor.

With a focus on coaching, collaboration and commercial awareness, you’ll develop your team through on-the-job guidance and digital learning, contributing to a fast-paced, inclusive retail environment powered by people.