Store Department Leader: Drive Sales & Customer Experience

PRIMARK; East Ham; On-site; GBP 28,000 - 36,000; Full time

Job summary

Primark is seeking a Department Manager who will be a key driver of store performance, customer experience and team growth.

You will manage at least one department, lead a team of managers, and collaborate with the wider management group to deliver outstanding results in a fast-paced environment.

In this role you will own daily operations, stock ordering, merchandising, and ensure standards across service and store presentation while developing your people through our training and career pathways.

Qualifications

• Experienced manager with proven leadership skills.
• Ability to view situations from a commercial perspective resulting in more innovative thinking.
• Capable of working and making decisions, in a fast-paced environment.
• Proactive nature with a determination to succeed.

Responsibilities

• Collaborate with the rest of the management team to support the daily running of the store.
• Responsible for at least one department within the store, including stock ordering and merchandising.
• Lead a team of managers to maximise sales by establishing goals and objectives.
• Provide a superior level of customer service.
• Drive your own development by taking advantage of our digital learning, apprenticeships and career pathways and see yourself grow in a supportive place powered by our people.
• In the absence of senior management, you will oversee the store for the shift.

Skills

Leadership

Decision making

Commercial thinking

Fast-paced work

Job description

Primark is seeking a Department Manager who will be a key driver of store performance, customer experience and team growth.

You will manage at least one department, lead a team of managers, and collaborate with the wider management group to deliver outstanding results in a fast-paced environment.

In this role you will own daily operations, stock ordering, merchandising, and ensure standards across service and store presentation while developing your people through our training and career pathways.