Store Supervisor & Team Leader – Retail Service

Cj Lang & Son Ltd; Balmullo; On-site; GBP 12,000 - 15,000; Part time

Job summary

C J Lang & Son Ltd is the SPAR Scotland wholesaler and retail distribution business with a Head Office in Dundee. SPAR Balmullo seeks a Supervisor to support the Store Manager and help run daily operations while delivering excellent customer service.

You will open and close the store, supervise shifts, balance tills, promote offers and maintain brand standards. This role requires a smart appearance, adherence to procedures and a focus on customer satisfaction.

Qualifications

• Customer service experience in a retail or store environment.
• Ability to supervise and motivate a team on shift.
• Competence with cash handling and till balancing.

Responsibilities

• Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
• Open and close the Store
• Attend call outs if the store alarm is activated during non-trading hours
• Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
• Cash up and balance tills in line with company cash procedures
• Promote the image and brand of our company through professional behaviour and personal presentation
• Merchandise store according to store standards and company planograms
• Actively sell and promote offers to customers
• Process all sales transactions accurately and in line with Company procedures
• Adhere to all Company security measures to protect colleagues and stock
• Use the relevant systems for price checking, SEL and stock control
• Deputise and provide cover for the Store Manager in their absence
• Follow all current Company procedures in line with current legal requirements
• Complete all relevant training requirements to fulfil the role
• Maintain a high standard of cleanliness in the store at all times

Skills

Customer service

Team supervision

Cash handling

Merchandising

Tools

POS systems

Job description

C J Lang & Son Ltd is the SPAR Scotland wholesaler and retail distribution business with a Head Office in Dundee. SPAR Balmullo seeks a Supervisor to support the Store Manager and help run daily operations while delivering excellent customer service.

You will open and close the store, supervise shifts, balance tills, promote offers and maintain brand standards. This role requires a smart appearance, adherence to procedures and a focus on customer satisfaction.