Store Supervisor — Premium Retail Leader (Hybrid)

ThruDark Limited; Merley; Hybride; GBP 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

ThruDark kit contribution

Hybrid working options

Enhanced pension

Private medical cover

Life assurance and critical illness

Regular team events

Résumé du poste

ThruDark Limited is launching a new store at Sentinel House and is seeking a Store Supervisor to lead a small team on the shop floor, delivering outstanding customer service and upholding brand standards.

You will manage daily operations, drive sales targets, and support visual merchandising to ensure a best-in-class retail experience. Weekend availability is essential, with fair rotation for weekends off.

Qualifications

• Proven supervisory experience in premium or performance retail.
• Excellent communication and leadership skills.
• Ability to work evenings, weekends, and bank holidays.
• Commercial awareness and proactive attitude.
• Strong organisational and multitasking abilities.

Responsabilités

• Lead by example on the shop floor, delivering excellent customer service.
• Motivate and guide the team to achieve sales and performance targets.
• Support daily store operations, including opening/closing duties, cash handling and stock management.
• Assist with product presentation and visual merchandising to maintain brand standards.
• Manage and resolve customer queries professionally and efficiently.
• Collaborate with Store Manager on commercial decisions and operational improvements.
• Ensure compliance with health and safety regulations and company procedures.
• Maintain a clean, welcoming sales environment.

Connaissances

Customer service

Leadership

Communication

POS systems

Team leadership

Cash handling

Stock management

Outils

MS Office

POS systems

Description du poste

ThruDark Limited is launching a new store at Sentinel House and is seeking a Store Supervisor to lead a small team on the shop floor, delivering outstanding customer service and upholding brand standards.

You will manage daily operations, drive sales targets, and support visual merchandising to ensure a best-in-class retail experience. Weekend availability is essential, with fair rotation for weekends off.