Store Supervisor - Premium Fashion & Customer Experience

Ben Sherman Affinity Staffordshire; Stoke-on-Trent; In loco; GBP 22.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Customer discount

Descrizione del lavoro

Ben Sherman in Stoke-on-Trent is seeking a Supervisor to support the Store and Assistant Manager in driving sales, KPIs and staff development. The role includes maintaining exceptional visual merchandising and creating a shopping experience that delights customers at every visit.

You will lead by example in delivering outstanding customer service, achieving targets, and driving brand standards across in-store and online channels.

Competenze

• Customer service focused
• Sales and target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communication skills
• Good IT skills
• Experience of working in a premium fashion brand

Mansioni

• Achieve sales targets by demonstrating passion for the product and brand
• Provide accurate information about products including features and stock availability
• Promote multi-channel shopping options to maximise customer satisfaction
• Create inviting and welcoming atmosphere for customers
• Process sales transactions in line with company guidelines
• Demonstrate flexibility to meet store needs

Descrizione del lavoro

Ben Sherman in Stoke-on-Trent is seeking a Supervisor to support the Store and Assistant Manager in driving sales, KPIs and staff development. The role includes maintaining exceptional visual merchandising and creating a shopping experience that delights customers at every visit.

You will lead by example in delivering outstanding customer service, achieving targets, and driving brand standards across in-store and online channels.