Store Assistant Manager – Premium Fashion & Merch Growth

Ben-Sherman-Ashford; Ashford; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Ben Sherman Ashford is seeking an Assistant Manager to support the store leadership in delivering exceptional customer experiences and achieving sales targets. You will supervise a team, maintain premium store standards, and promote multi-channel shopping to maximise performance.

The role focuses on coaching staff, driving KPI improvements, and ensuring high visual merchandising standards across the store. A passion for fashion and strong communication skills are essential.

Qualifications

• Customer-focused with a passion for fashion and service.
• Able to drive sales and achieve targets through product knowledge.
• Strong visual merchandising sense and brand presentation.
• Effective communicator able to engage customers and colleagues.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and brand.
• Provide accurate information about our product including features, benefits and stock.
• Promote multi-channel shopping options to maximise customer satisfaction.
• Provide an inviting and welcoming atmosphere for customers.
• Process sales transactions in line with company guidelines.
• Demonstrate flexibility to meet store needs.

Skills

Customer service

Sales and targets

Visual merchandising

Commercial awareness

Communication

Job description

Ben Sherman Ashford is seeking an Assistant Manager to support the store leadership in delivering exceptional customer experiences and achieving sales targets. You will supervise a team, maintain premium store standards, and promote multi-channel shopping to maximise performance.

The role focuses on coaching staff, driving KPI improvements, and ensuring high visual merchandising standards across the store. A passion for fashion and strong communication skills are essential.