Store Supervisor - New Store

Shoezone Retail Limited; Basingstoke; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established retail player is seeking a proactive Store Supervisor for their Basingstoke location. This part-time role offers the chance to lead a team and ensure excellent customer service in a vibrant retail environment. With a focus on coaching and supporting staff, you will play a crucial role in maintaining store operations. Enjoy a competitive salary, comprehensive training, and a range of benefits, including a generous holiday allowance and staff discounts. If you're ready to take the next step in your retail career, this opportunity could be perfect for you!

Benefits

28 days holidays, increasing to 33 after 5 years

Profit Share Scheme

25% staff discount

Birthday holiday

Opportunities for progression and development

Workplace pension including life cover

Access to the Retail Trust for support and advice

Qualifications

• Retail management or supervisory experience is desirable.
• Proactive individual with a flexible approach.

Responsibilities

• Ensure excellent customer service with a friendly approach.
• Coach and support your team to uphold service standards.
• Maintain the shop floor’s appearance at all times.

Skills

Customer Service

Retail Management

Team Leadership

Flexibility

Job description

Shoezone Store Supervisor Opportunity - Basingstoke

Shoezone has an opportunity for a Store Supervisor to join our team in Basingstoke. This is a part-time (26.5 hours), permanent position. In return, you will receive a competitive salary, thorough training, and great benefits.

This role requires full flexibility during the week, with the core rota subject to change based on business needs.

Are you ready to take the next step in your career? This could be the perfect opportunity for you!

About Us

Shoezone is a retail footwear retailer with a presence in town centres, retail parks, and online. We offer affordable, high-quality footwear for the whole family, with free next-day delivery on all orders, seven days a week. We operate from 300 stores and employ approximately 2,400 staff across the UK.

Our store portfolio includes 115 town centre stores, 141 hybrid town centre stores, and 44 larger retail park stores, stocking brands like Skechers, Hush Puppies, and Kickers. Our online platform, shoezone.com, stocks exclusive footwear, complementing our physical stores and marketplaces to provide a comprehensive multi-channel shopping experience. We sell about 14.5 million pairs of shoes annually at an average retail price of £14.

The Supervisor Role

We are seeking a proactive individual who can support the Store Manager and manage the store in their absence. Being a team player, flexible, and supportive of store operations are essential qualities for this role.

Key Duties and Responsibilities

1. Ensure excellent customer service with a warm, friendly, and helpful approach
2. Coach and support your team to uphold service standards
3. Work effectively in a busy, fast-paced environment
4. Maintain the shop floor’s appearance at all times

Candidate Requirements

• Take pride in their work
• Retail management or supervisory experience is desirable
• Flexible availability (discussed at interview)

Benefits

• Holidays starting at 28 days, increasing to 33 days after 5 years
• Profit Share Scheme
• 25% staff discount
• Birthday holiday
• Opportunities for progression and development
• Workplace pension including life cover
• Access to the Retail Trust for support and advice

Please note: Due to high application volume, if you do not hear from us within 4 weeks, you may assume your application was unsuccessful.

If you believe you have the skills and experience to be our Supervisor, please click ‘apply’ today. We look forward to hearing from you!