Store Supervisor - London | Lead Sales & Service

VF Corp.; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Staff discounts (50%)

Career ownership

Supportive culture

Tailored training

Job summary

VF Corp.'s Eastpak team in London is seeking a Store Supervisor to lead on-site operations and deliver exceptional customer experiences at Carnaby Street. You will bridge store management and sales associates, driving sales and service standards with hands-on leadership.

The role focuses on coaching, store presentation, and adherence to policies while preparing you for progression into store management. Flexibility for weekends/evenings is required.

Qualifications

• You love interacting with people.
• You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible.
• You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
• Ideally you come from a retail background with some fashion or lifestyle experience.
• You have excellent written and verbal communication in English (another language is a plus but not necessary).
• You are proficient in the use of MS Office and different POS systems.
• You are flexible when it comes to working weekends, evenings, and holidays as necessary.

Responsibilities

• Supporting the management team to drive sales and profitability
• Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
• Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines
• Ensuring operational policies and procedures are respected
• Understanding your store’s KPIs and playing your part to ensure they are achieved

Job description

VF Corp.'s Eastpak team in London is seeking a Store Supervisor to lead on-site operations and deliver exceptional customer experiences at Carnaby Street. You will bridge store management and sales associates, driving sales and service standards with hands-on leadership.

The role focuses on coaching, store presentation, and adherence to policies while preparing you for progression into store management. Flexibility for weekends/evenings is required.