Store Supervisor

EASTPAK; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Staff discount

Job summary

Eastpak on Carnaby Street in London is seeking a Store Supervisor to lead front-line customer experience and drive service and sales. You will support store management, coach the sales team, and uphold visual merchandising standards while ensuring smooth daily operations.

The role requires flexibility for weekends and holidays, with a preference for fashion or lifestyle retail experience and strong English communication.

Qualifications

• Experience in retail or fashion or lifestyle environment.
• Excellent written and verbal English communication.

Responsibilities

• Assist Store Manager and supervise sales associates.
• Drive sales and customer service to deliver a high-quality in-store experience.
• Ensure store looks great and adheres to brand visual merchandising guidelines.
• Maintain operational policies and procedures.
• Monitor KPIs and contribute to achieving them.

Skills

People skills

Customer service

Sales focus

Leadership

English communication

MS Office

POS systems

Tools

MS Office

POS systems

Job description

Section:Retail Store

Store Supervisor

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?

We’relooking foraenthusiasticStore Supervisorto join ourEastpakteam based inCarnaby Street, London.

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

Eastpakwas founded in 1952 and evolved from a manufacturer of military issue backpacks and duffels into the leading supplier of stylish, functional solutions for city living and the things you carry with you. From street-smart backpacks to convenient shoulder bags and ingenious luggage and travel items, everyEastpakbag or accessory is designed to let you cram more life and excitement into your day, whether moving across town or across the globe.

Eastpakis part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose.It’sthe reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

Let’stalk about the role!

We believe that our supervisors havea great opportunityto develop their full potential with us and we are committed to preparing them for that next step up to store management.

As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.

Howyou’llmake a difference

In this entry level management position, you willassistthe StoreManager by:

• Supporting the management team to drive sales and profitability

• Coaching and motivating the sales associates to deliverhigh levelsof customer service, ensuring the store is always customer-ready

• Making sure your store looks great,maintainingall retail operation standards in line with the brand’s visual merchandising guidelines

• Ensuring operational policies and procedures are respected

• Understanding your store’s KPIs and playing your part to ensure they are achieved

What makes you the perfect Store Supervisor?

• You love interacting with people. You seta great examplefor the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.

• You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible

• You have experience in opening and closing a store, taking responsibility and being in charge when necessary

• Ideally you come from a retail background with some fashion or lifestyle experience

• You have excellent written and verbal communication in English (another language is a plus but not necessary)

• You are proficient in the use of MS Office and different POS systems

• You are flexible when it comes to working weekends, evenings, and holidays as necessary

On top of this, we expect that you will live anddemonstrateour Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’sin it for you?

We offer comprehensive benefits that encourage mental,physical,and financial well-being for all VF associates. When it comes to benefits,we’rethe total package.

Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same.Only different.Along with this you will have:

• Career ownership, enabling you to build your knowledge and experience acrossdifferent brands

• A supportive feedback-based culture where respect and integrity guide us in what we do

• Tailored training. Fromaninduction to ongoing online and face-to-face trainingsessions, we are committed to helping you grow, both professionally and personally

Free to Be

We strive to foster a culture of belonging based on respect, connection,opennessand authenticity.

We are committed to building andmaintaininga workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilstprovidingequal opportunities for both VF associates and applicants alike.