Store Supervisor: Lead, Inspire & Elevate Sales & Service

Smiggle Ltd; Chester; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

50% store discount

Pension scheme

28+ days paid holiday

Referral program

Job summary

Smiggle is seeking a Supervisor to work with the Store Manager to maximise store performance and deliver exceptional customer experiences in a fast-paced, hands-on environment while keeping the brand's fun spirit alive. You will lead by example, support induction of new Sales Assistants, develop the team and drive product knowledge to hit store targets and KPI's.

You will manage stock accuracy and visual merchandising, and motivate the team through daily briefings and a positive approach.

Responsibilities

• Support the induction of new Sales Assistant team members
• Work alongside the Store Manager to support the team's individual development and team performance
• Assist the Store Manager to develop the sales skills, product knowledge and motivation of the store team to achieve store and individual targets including brand KPI's
• Hold daily briefing sessions and share individual sales targets and focuses on the Store Manager's absences or when required
• Lead by example and provide a genuine and unique experience with every customer
• Ensure all Visual Merchandising briefs reflect the company and brand expectations
• Effectively manage the stock control function within the store, conduct stocktake preparation, conduct daily line counts and participate in stocktake

Job description

Smiggle is seeking a Supervisor to work with the Store Manager to maximise store performance and deliver exceptional customer experiences in a fast-paced, hands-on environment while keeping the brand's fun spirit alive. You will lead by example, support induction of new Sales Assistants, develop the team and drive product knowledge to hit store targets and KPI's.

You will manage stock accuracy and visual merchandising, and motivate the team through daily briefings and a positive approach.