Creative Retail Assistant Manager – Lead & Inspire Sales

Smiggle-; Manchester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

50% store discount

28+ days annual leave

Referral program

Job summary

Smiggle UK Trafford is seeking an Assistant Store Manager to support the Store Manager in leading a vibrant team. You will maximise store performance, deliver exceptional customer experiences, and coach colleagues to achieve personal and store KPIs in a fast-paced, hands-on environment.

You will coordinate recruitment, schedule rosters, implement brand promotions, and ensure stock accuracy. You’ll also support loss prevention and stock takes while maintaining Smiggle’s fun, colorful brand

Qualifications

• Customer advocate dedicated to guest satisfaction.
• Natural leader with skill in coaching and driving KPIs.
• Motivated, energetic, and target-driven with a can-do attitude.
• Able to adapt to frequent visual changes in a fast-paced store.

Responsibilities

• Coordinate and manage recruitment and induction of sales staff and supervisors.
• Develop team performance through coaching and feedback to meet objectives.
• Ensure a genuine customer experience and strong service levels.
• Maximise sales opportunities to achieve brand KPIs and targets.
• Review sales opportunities using store and brand reports.
• Execute brand promotions and VM briefs within timelines and standards.
• Assist Store Manager with salaries, rosters and leave management for productivity.
• Implement and manage loss prevention and participate in stocktakes.

Skills

Customer focus

Leadership

Sales driven

Adaptability

Tools

POS systems

Job description

Smiggle UK Trafford is seeking an Assistant Store Manager to support the Store Manager in leading a vibrant team. You will maximise store performance, deliver exceptional customer experiences, and coach colleagues to achieve personal and store KPIs in a fast-paced, hands-on environment.

You will coordinate recruitment, schedule rosters, implement brand promotions, and ensure stock accuracy. You’ll also support loss prevention and stock takes while maintaining Smiggle’s fun, colorful brand