Retail Supervisor: Lead Store & Style Experience

The Foschini Group / TFG London; Norwich; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free clothing allowance

Generous colleague discount up to 70%

Financial and Wellbeing assistance

Enhanced Maternity package

Virtual GP service - unlimited access

Job summary

TFG London is seeking a hands-on Supervisor for our Norwich store to champion day-to-day operations and deliver excellent customer experiences. You’ll lead by example on the shop floor, connect with customers and support the management team to drive strong commercial results.

You'll welcome a collaborative, adaptable environment, with responsibilities including greeting customers, handling transactions, assisting with stock control and helping Style Advisors grow their knowledge.

Qualifications

• Engaging with excellent communication skills and flourish in a customer-facing environment.
• Able to greet, assist and lead by example on the shop floor.
• Experience in stock control and retail transactions is beneficial.

Responsibilities

• Greet, assist, and lead by example on the shop floor, connecting with customers.
• Maintain a commercial approach to transactions and stock control.
• Support Style Advisors as they grow their knowledge and experience.
• Assist in all tasks to ensure smooth store operations.

Skills

Customer service

Communication

Leadership

Team player

Job description

TFG London is seeking a hands-on Supervisor for our Norwich store to champion day-to-day operations and deliver excellent customer experiences. You’ll lead by example on the shop floor, connect with customers and support the management team to drive strong commercial results.

You'll welcome a collaborative, adaptable environment, with responsibilities including greeting customers, handling transactions, assisting with stock control and helping Style Advisors grow their knowledge.