Store Supervisor – Interiors & Design Sales Leader

Soho House & Co; Greater London; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Discounts at Soho House and Soho Home

Soho Friends Membership

Pension Scheme

3 days paid to support a charity

Cookhouse & House Tonic trainings

Team events

Generous retail discount

Retail commission

Job summary

Soho House & Co is seeking an enthusiastic, organized, sales-driven Full Time Supervisor to assist in leading the team at our flagship Soho Home store and members space. The Supervisor will support the General Manager in daily operations, cover in their absence and ensure a seamless, second-to-none customer experience.

Requirements include a proactive, can-do attitude, prior Retail Supervisor or Senior Sales experience, and excellent communication.

Qualifications

• Proactive & can-do attitude.
• Previous Retail Supervisor/Senior Sales experience.
• Ability to think on their feet to quickly resolve queries and issues.
• Excellent communication skills at all levels.
• Accountability and responsible approach.
• Warm and friendly manner.
• Confident working within a team and also individually.
• Leads by example.
• Experience in Furniture and lighting is preferred

Responsibilities

• Leading the team in the absence of management.
• Run morning briefs and drive sales.
• Handle daily cash up and store closure when needed.
• Demonstrate outstanding customer service and product knowledge.
• Report data to relevant teams and monitor KPI performance.
• Ensure replenishment aligns with visual standards.
• Delegate tasks for smooth day-to-day operations.
• Assist with monthly stock counts.

Skills

Proactive attitude

Retail supervisor/senior sales

Problem solving

Communication skills

Accountability

Team player

Leadership by example

Furniture and lighting experience

Job description

Soho House & Co is seeking an enthusiastic, organized, sales-driven Full Time Supervisor to assist in leading the team at our flagship Soho Home store and members space. The Supervisor will support the General Manager in daily operations, cover in their absence and ensure a seamless, second-to-none customer experience.

Requirements include a proactive, can-do attitude, prior Retail Supervisor or Senior Sales experience, and excellent communication.