Store Supervisor & Brand Ambassador - London

BIRKENSTOCK; Greater London; On-site; GBP 18,000 - 21,000; Full time

Job summary

BIRKENSTOCK is seeking a store associate in the United Kingdom to deliver exceptional customer service and uphold our brand standards. You will act as a knowledgeable ambassador, helping customers with sales, exchanges, and maintaining a welcoming store environment.

Fluency in English is essential, with additional language skills considered advantageous. You will open and close the store, handle daily cash operations, and ensure products are attractively presented in line with Birkenstock

Qualifications

• Initial professional experience in high-quality (shoe) retail.
• You love being in contact with people, are eager to learn and enjoy being a competent contact person for our customers.
• You inspire not only your colleagues, but also our customers with your positive personality.
• Very good English skills; other languages are an advantage.
• Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!

Responsibilities

• You ensure an all-round successful customer experience, offering a both comprehensive and personal service through your expertise and open personality.
• As our brand ambassador, you convey the value and quality of our products through your competent support.
• You are confident in using our cash register system and process daily closings, exchanges or refunds precisely and responsibly.
• You will be responsible for opening and closing of the store and ensuring all policies are adhered to.
• Even in hectic situations, you keep an overview and your good mood.
• With skill and attention to detail, you ensure that our products are presented in an inviting way in accordance with the specified guidelines.
• Together with your colleagues, you will carry out general storage tasks and replenish the goods on the shop floor.

Skills

Customer service

Cashier operations

Sales oriented

Store presentation

Tools

Cash register system

Job description

BIRKENSTOCK is seeking a store associate in the United Kingdom to deliver exceptional customer service and uphold our brand standards. You will act as a knowledgeable ambassador, helping customers with sales, exchanges, and maintaining a welcoming store environment.

Fluency in English is essential, with additional language skills considered advantageous. You will open and close the store, handle daily cash operations, and ensure products are attractively presented in line with Birkenstock