Store Supervisor

Yorkshire Trading Company Ltd; Northallerton; On-site; GBP 60,000 - 80,000; Part time

Job summary

A family-owned retail business in Northallerton is seeking a part-time Retail Store Supervisor. The role involves assisting the store manager, training colleagues, and providing excellent customer service. The successful candidate will work 32 hours over 4 days, with potential for additional hours during busy periods. Retail experience is required, and supervisory experience is preferred but not mandatory. Benefits include annual leave, workplace pension, and a discount after the induction period.

Benefits

5.6 weeks annual leave (pro rata)

12.5% discount after induction

Workplace pension scheme

Qualifications

• Retail experience required; supervisory experience is advantageous but not essential.
• Knowledge of cashing up procedures preferred.
• Desire to achieve high standards in work.

Responsibilities

• Assist the store manager in daily operations.
• Deputise in the absence of the Store Manager.
• Support in managing and training retail colleagues.

Skills

Supervisory experience

Customer service skills

Computer literacy

Job description

Overview

Yorkshire Trading Company, are a growing family owned run business with 35 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.

Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Northallerton Store.

Position details

The position is based on:

• 32 Hours over 4 days, to include some weekends on a rota basis.
• The ideal candidates would benefit from being flexible as additional hours may be required at busy times

Responsibilities

• To assist the store manager in the day to day running of the store
• Deputise in the absence of the Store Manager (key holder)
• Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
• Work on store displays / stock rotation and put away
• Keep up-to-date with all of our products, services and promotions.
• Handle customer questions, complaints, and issues
• Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
• Contributes to the team effort by accomplishing related results as needed.
• Cashing up duties as and when required
• Ensure pricing is correct.
• Manage tidy time
• The list above is not exhaustive

Essential Skills

• The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required.
• Knowledge of cashing up procedures would be advantageous.
• Computer literate
• The desire to achieve and deliver high standards

If you’re passionate about people and sales then we would love to hear from you

Benefits

• 5.6 weeks annual leave (pro rata)
• 12.5% Discount after a 6 week induction period
• Work place pension scheme

Job Type

• Part-time, Permanent

Hours

• 32 Hours over 4 days, to include some weekends on a rota basis

Salary

£12.46 per hour