Store Shift Lead - Flexible Hours & Benefits

Tesco PLC; Bentley; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with employer contributions

Discounts & shares

Cycle-to-work

Uniform provided

Job summary

Tesco PLC in the United Kingdom is seeking a Shift Lead to drive excellent customer service and smooth day-to-day operations across all store areas. You’ll lead colleagues, handle queries, and ensure a welcoming, inclusive environment under the Store Manager’s guidance.

With a minimum guaranteed 16 hours per week and shifts scheduled within provided windows, you’ll enjoy an hourly pay starting at £15.59, rising to £16.86 in M25 stores, plus a range of employee benefits.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
• A clear communicator, using a variety of methods to keep the team well informed.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role-modeling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Job description

Tesco PLC in the United Kingdom is seeking a Shift Lead to drive excellent customer service and smooth day-to-day operations across all store areas. You’ll lead colleagues, handle queries, and ensure a welcoming, inclusive environment under the Store Manager’s guidance.

With a minimum guaranteed 16 hours per week and shifts scheduled within provided windows, you’ll enjoy an hourly pay starting at £15.59, rising to £16.86 in M25 stores, plus a range of employee benefits.