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Magnet, a prominent kitchen brand, is seeking a Store Service Manager for their Bath location. The role involves driving sales and delivering exceptional customer service while managing and developing the team. With a competitive salary and benefits, Magnet offers a supportive work environment aimed at professional growth.
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With more than 100 years’ experience behind us, joining Magnet means joining one of the UK’s biggest and best known kitchen brands and is part of the wider Nobia group.
What’s on offer?
For this role you will earn a starting salary of £30,000 with uncapped on-target earnings of c£40,000. At Magnet we truly recognise and reward your achievements, so you have the benefit of a commission and bonus scheme so your hard work doesn't go unnoticed.
What You’ll Be Doing
The Greater Picture: At Magnet, we’re not just designing kitchens; we’re building connections. This role is integral to our journey. You will be based in one of our Magnet showrooms, working closely as part of a fast paced, sales driven and motivated team. You will be an asset to the team, helping to drive sales, meet targets and collaborate on exciting projects.
As a Store Service Manager growth will be a priority and will be achieved by supporting driving process, looking at cost efficiencies and applying an ethos of accuracy and compliance. You will assist the team by been involved in any change initiatives, ongoing projects, coaching and supporting both new and existing colleagues, regarding training and development throughout the customer journey. You’ll also work closely with all our customers, delivering amazing customer service and dealing with any of the issues they might have effectively.
The Here and Now:
At Magnet, we’re not just designing kitchens; we’re building connections. This role is integral to our journey, helping to drive sales, meet targets and collaborate on exciting projects.
From the initial conversations in our showroom right through to installation and after care (home visits), we strive to create a welcoming environment to ensure consistent deliver high standards of customer service throughout.
Your skillset for performance:
At Magnet we focus on three core values: Care – Inspire – Deliver. We encourage an environment where colleagues are dedicated to live these values and put them into practice on a daily basis, that is how we thrive as a company.
As a Store Service Manager we are looking for an individual who is customer focused and always willing to go the extra mile. Also to be successful in this role, you will ideally have the following attributes:
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