Store Sales & Customer Experience Specialist

JD Group; West of England; On-site; GBP 18,000 - 21,000; Full time

Job summary

JD Group in the United Kingdom seeks a motivated retail team member to greet customers, provide product information, and support sales on the shop floor. You will help maintain presentation standards and ensure stock is replenished and correctly displayed.

You will contribute to a positive customer experience, work well with colleagues, and follow health and safety policies while delivering efficient, friendly service as part of a busy store team.

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.

Skills

Customer service

Sales

Teamwork

Communication

Job description

JD Group in the United Kingdom seeks a motivated retail team member to greet customers, provide product information, and support sales on the shop floor. You will help maintain presentation standards and ensure stock is replenished and correctly displayed.

You will contribute to a positive customer experience, work well with colleagues, and follow health and safety policies while delivering efficient, friendly service as part of a busy store team.