Store Sales & Customer Experience Associate

JD Sports Fashion PLC; Wolverhampton; Hybrid; GBP 12,000 - 15,000; Full time

Job summary

JD Sports Fashion PLC in Wolverhampton is seeking a Store Colleague to help deliver outstanding customer experiences. You will greet shoppers, keep displays sharp, replenish stock, and maintain presentation standards on the shop floor.

With a positive attitude and strong teamwork, you'll help the store run smoothly and showcase our brand. This role offers an entry-level path into retail with on-the-job training and opportunities to develop product knowledge and customer service skills in a

Qualifications

• Experience in a retail or customer-facing role.
• Ability to adapt communication style to customers.
• Strong organisational skills and task management.
• Proactive team player with a can-do attitude.

Responsibilities

• Deliver a positive and welcoming customer experience.
• Identify customer needs, recommend products, and promote extras.
• Maintain high standards of service and presentation on the shop floor.
• Replenish stock and ensure displays are neat and well-stocked.
• Process transactions, handle cash, and assist deliveries.
• Use in-store systems to support customer enquiries and daily operations.
• Follow company policies and health and safety requirements.
• Collaborate with colleagues for smooth day-to-day store running.

Skills

Adaptability

Customer engagement

Organisational skills

Teamwork

Willingness to learn

Job description

JD Sports Fashion PLC in Wolverhampton is seeking a Store Colleague to help deliver outstanding customer experiences. You will greet shoppers, keep displays sharp, replenish stock, and maintain presentation standards on the shop floor.

With a positive attitude and strong teamwork, you'll help the store run smoothly and showcase our brand. This role offers an entry-level path into retail with on-the-job training and opportunities to develop product knowledge and customer service skills in a