Store Operations Supervisor

JR United Kingdom; Bolton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A dynamic company is seeking a Store Operations Supervisor in Bolton to oversee multiple Heytea locations. This role focuses on operational excellence, team leadership, and financial management to enhance customer experience and uphold brand standards. Ideal candidates will have a strong background in multi-unit management, particularly in the retail or food service sectors.

Qualifications

• Proven experience in multi-unit management, preferably in retail or food service.
• Strong leadership and interpersonal skills required.
• Excellent problem-solving and decision-making abilities.

Responsibilities

• Oversee day-to-day operations of Heytea stores.
• Recruit, train, and develop store managers and staff.
• Develop and manage budgets for each store.

Skills

Leadership

Interpersonal Skills

Problem-Solving

Job description

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Store Operations Supervisor, Bolton, Greater Manchester

Client: HEYTEA

Location: Bolton, Greater Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 28.06.2025

Expiry Date: 12.08.2025

Job Description:

Job Overview:

As a Store Operations Supervisor at Heytea, you will be responsible for overseeing and managing the operations of multiple stores within a designated region. You will play a key role in ensuring operational excellence, achieving sales targets, and upholding the Heytea brand standards. The ideal candidate will possess strong leadership skills, business acumen, and a passion for delivering an exceptional customer experience.

Responsibilities:

• Operational Leadership: Oversee the day-to-day operations of Heytea stores within the assigned region.
• Implement and enforce company policies and procedures.
• Ensure compliance with health and safety standards.

Team Management:

• Recruit, train, and develop store managers and staff.
• Provide leadership and support to foster a positive and high-performance culture.
• Conduct regular performance evaluations.

Financial Management:

• Develop and manage budgets for each store.
• Monitor financial performance and implement strategies to achieve sales and profit goals.

Customer Experience:

• Uphold Heytea's commitment to delivering exceptional customer service.
• Monitor and address customer feedback and concerns.
• Implement initiatives to enhance the overall customer experience.

Qualifications:

• Proven experience in multi-unit management, preferably in the retail or food service industry.
• Strong leadership and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Flexibility to travel within the assigned region.