Store Operations Supervisor

JR United Kingdom; Warrington; On-site; GBP 30,000 - 45,000; Full time

Job summary

JR United Kingdom is seeking a Store Operations Supervisor to manage operations for Heytea stores. The role demands strong leadership to ensure compliance with company policies, achieve sales goals, and maintain exceptional customer service standards. The successful candidate will oversee multiple locations, fostering a positive work environment and driving performance.

Qualifications

• Proven experience in multi-unit management.
• Strong leadership and interpersonal skills.
• Flexibility to travel within the assigned region.

Responsibilities

• Oversee day-to-day operations of multiple stores.
• Recruit, train, and develop store managers and staff.
• Implement initiatives to enhance customer experience.

Skills

Leadership

Problem-Solving

Interpersonal Skills

Job description

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Store Operations Supervisor, warrington, cheshire

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Client:

HEYTEA

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

28.06.2025

Expiry Date:

12.08.2025

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Job Description:

Job Overview:

As a Store Operations Supervisor at Heytea, you will be responsible for overseeing and managing the operations of multiple stores within a designated region. You will play a key role in ensuring operational excellence, achieving sales targets, and upholding the Heytea brand standards. The ideal candidate will possess strong leadership skills, business acumen, and a passion for delivering an exceptional customer experience.

Responsibilities:

Operational Leadership:

Oversee the day-to-day operations of Heytea stores within the assigned region.

Implement and enforce company policies and procedures.

Ensure compliance with health and safety standards.

Team Management:

Recruit, train, and develop store managers and staff.

Provide leadership and support to foster a positive and high-performance culture.

Conduct regular performance evaluations.

Develop and manage budgets for each store.

Monitor financial performance and implement strategies to achieve sales and profit goals.

Customer Experience:

Uphold Heytea' commitment to delivering exceptional customer service.

Monitor and address customer feedback and concerns.

Implement initiatives to enhance the overall customer experience.

Qualifications:

Proven experience in multi-unit management, preferably in the retail or food service industry.

Strong leadership and interpersonal skills.

Excellent problem-solving and decision-making abilities.

Flexibility to travel within the assigned region.