Store Operations Supervisor

JR United Kingdom; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the food service industry, Heytea, is seeking a Store Operations Supervisor in Warrington. This key role entails overseeing operations of multiple locations, achieving sales targets, and ensuring brand standards are maintained. The ideal candidate will demonstrate strong leadership, financial acumen, and dedication to enhancing customer experiences.

Qualifications

• Experience in multi-unit management, preferably in retail or food service.
• Flexibility to travel within the region.

Responsibilities

• Oversee daily store operations within the region.
• Recruit, train, and develop store managers and staff.
• Develop and manage budgets for each store.

Skills

Leadership

Problem-solving

Interpersonal Skills

Job description

Store Operations Supervisor, Warrington, Cheshire

Client:

HEYTEA

Location:

Warrington, Cheshire

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

26.06.2025

Expiry Date:

10.08.2025

Job Description:

Job Overview:

As a Store Operations Supervisor at Heytea, you will oversee and manage the operations of multiple stores within a designated region. Your role is crucial in ensuring operational excellence, achieving sales targets, and maintaining Heytea brand standards. The ideal candidate will have strong leadership skills, business acumen, and a passion for delivering exceptional customer experiences.

Responsibilities:

1. Operational Leadership:
   • Oversee daily store operations within the region.
   • Implement and enforce company policies and procedures.
   • Ensure compliance with health and safety standards.
2. Team Management:
   • Recruit, train, and develop store managers and staff.
   • Provide leadership to foster a positive, high-performance culture.
   • Conduct regular performance evaluations.
3. Financial Management:
   • Develop and manage budgets for each store.
   • Monitor financial performance and strategize to meet sales and profit goals.
4. Customer Experience:
   • Uphold Heytea's commitment to exceptional customer service.
   • Address customer feedback and concerns promptly.
   • Implement initiatives to enhance customer satisfaction.

Qualifications:

• Proven experience in multi-unit management, preferably in retail or food service.
• Strong leadership and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Flexibility to travel within the region.