Store Operations Manager

PPG; Swindon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Store Operations Manager to drive sales and ensure operational excellence at their Johnstone's Decorating Centre in Swindon. The role involves managing staff, maintaining high standards, and providing outstanding customer service. Join a friendly and supportive team with opportunities for development and a great work-life balance.

Benefits

Fantastic bonus scheme up to 20%

Generous health care packages

Staff discounts

Great work-life balance

Qualifications

• Experience in a customer-facing environment with direct sales experience.
• Strong leadership, mentoring, and motivational skills.

Responsibilities

• Driving and growing sales to meet targets.
• Managing day-to-day operations and staff.
• Ensuring compliance with health and safety standards.

Skills

Leadership

Customer Service

Sales

Job description

Store Manager

Full Time | Permanent

Swindon

As a Store Operations Manager within our Johnstone's Decorating Centre, you will lead from the front. Your responsibilities will include driving and growing sales, ensuring operational standards meet the expected level of excellence.

You will provide outstanding customer service and support within your store, always demonstrating a positive, customer-focused attitude.

What we can offer...

• Excellent starting salary
• Fantastic bonus scheme up to 20%
• Work for a friendly, inclusive, and supportive team
• Great work-life balance - our stores are closed Saturday afternoons and Sundays
• Generous health care packages and staff discounts
• Work for a global organization that offers development and progression opportunities

Key Responsibilities:

• Achieving sales and profit targets within the store to ensure company profitability.
• Managing the day-to-day operations of sales assistants, including organizing work rotas and managing absences. The team size will depend on store size.
• Providing training and coaching to new and existing colleagues.
• Working with Operational Managers to manage resources within budgeted costs.
• Maintaining high security standards and full compliance with company policies regarding stock, financial transactions, security, and premises.
• Handling decorating centre accounts in line with company guidelines.
• Ensuring health and safety standards are maintained at all times.
• Participating in recruitment and selection procedures in collaboration with the District Operations Manager.

Qualifications

• Experience in a customer-facing environment with direct sales experience.
• Strong leadership, mentoring, and motivational skills with supervisory experience.
• Ability to remain calm and composed in difficult situations.
• Flexibility regarding working hours and duties, including providing cover for other decorating centres in the zone as needed.

PPG pay ranges and benefits vary by location, allowing us to offer competitive compensation based on skills, experience, qualifications, and organizational needs. Incentives may also apply.

Our employee benefits are designed to support your health and well-being, in accordance with applicable plans and terms.

About us:

At PPG, we make it happen. We seek candidates of the highest integrity and professionalism, sharing our values and committed to continuous improvement.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability, and color, PPG helps customers across various markets enhance surfaces worldwide. To learn more, visit www.ppg.com and follow @PPG on Twitter.

The PPG Way includes:

• Partnering with customers to create mutual value.
• Being “One PPG” to the world.
• Trusting our people every day.
• Making it happen.
• Running it like we own it.
• Striving to do better every day.

PPG is an equal opportunity employer that values diversity and inclusion. We provide opportunities for growth and development in a fulfilling workplace. All qualified applicants will receive consideration without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability, marital status, sexual orientation, gender identity, or expression. For disability assistance during the application process, email [e-mail].

We appreciate your feedback on our recruitment process via Glassdoor.com to help us improve. Benefits will be discussed during the hiring process with your recruiter.