Store Operations Lead - Team Growth & Profitability

Grafton Group; Wimbledon; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Job summary

Selco Builders Warehouse in Wimbledon, United Kingdom, seeks a Store Supervisor to lead and develop the team, delivering excellent customer service and strong operational performance across shop floor, yard, checkouts and Goods-In.

You will own the stock lifecycle from receipt through to replenishment, merchandising, pricing, planogram compliance and promotions, while coaching colleagues to maintain high standards.

Qualifications

• Experience leading a retail team delivering high customer service and strong operational performance.
• Proven ability to manage stock lifecycle from receipt to replenishment and sale.
• Ability to maintain stock availability, pricing accuracy, and planogram compliance.

Responsibilities

• Lead and develop the team to deliver excellent customer service and strong operational performance.
• Oversee day-to-day operation of shopfloor, external yard, checkouts and Goods-In areas.
• Manage full stock lifecycle from receipt through replenishment, merchandising and sale.
• Maintain stock availability and integrity, reduce losses, manage damaged and out-of-date stock.
• Ensure high shopfloor standards: replenishment, pricing accuracy, planogram compliance and promotions.
• Drive sales and profitability through strong operational standards and stock control.
• Coach colleagues to build capability, ownership, and high standards.
• Support branch management and act as senior leader on duty when required.
• Ensure the branch is safe, compliant, well-stocked and welcoming for customers.
• Working hours: 37.5 per week.

Skills

Team Leadership

Customer Service

Stock Management

Merchandising

Planogram Compliance

Promotional Changes

Sales & Profitability

Coaching & Development

Job description

Selco Builders Warehouse in Wimbledon, United Kingdom, seeks a Store Supervisor to lead and develop the team, delivering excellent customer service and strong operational performance across shop floor, yard, checkouts and Goods-In.

You will own the stock lifecycle from receipt through to replenishment, merchandising, pricing, planogram compliance and promotions, while coaching colleagues to maintain high standards.